Experienced Senior Cabin Crew Supervisor with a proven track record of ensuring safety, operational efficiency, and exceptional service in the aviation industry. Adept at managing teams, implementing safety protocols, and maintaining regulatory compliance. With extensive knowledge of aviation safety standards and emergency procedures, I am passionate about fostering a culture of accountability and operational excellence. Ready to transition into the role of Cabin and Ground Safety Officer at TUI, bringing a commitment to safety, professionalism, and collaboration to support operational success.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work history
Cabin Crew Supervisor
Ryanair
London Stansted, United Kingdom
12.2022 - Current
Worked five consecutive days alternating late shifts and early shifts enhancing my adaptability and resiliance.
Demonstrated strong leadership skills in managing cabin crew members, creating a supportive work environment on board.
Ensured compliance with aviation regulations for safe and smooth operations and checked safety equipment to ensure apssenger safety.
Coordinated with ground and base office staff to ensure timely departure and arrival of flights.
Supervised and provided food and beverage distribution, ensuring prompt and professional service to passengers.
Conducted crew briefings prior to each flight for efficient coordination of duties with an emphasis on airline and aircraft safety regulations.
Handled incident reports post-flight, supporting continuous improvement efforts in flight, on board and ground related safety.
Elevated team performance with regular training and feedback sessions.
Enhanced the ability to remain calm under extreme preasure or in case of any emergency or unexpected event.
Adhered to protocols whilst dealing with medical emergencies onboard and administered basic medical care to passengers in distress. Passed relevant information to qualified medical teams, ensuring passenger safety and welfare.
Cabin Crew
Ryanair
London Stansted, United Kingdom
10.2018 - 12.2022
Welcome passengers on board and help them to their seats when necessary.
Ensure the satisfaction of passengers by answering questions and offering them assistance.
Check cabin before take-off to ensure compliance to safety regulations.
Give the 'safety' presentation, serve food and beverages and sell products.
Monitor the cabin frequently for the entire duration of the flight and adhere to established regulations and procedures.
Give particular attention to passengers with special needs (children, disabled, elders etc).
Prepare accurate reports concerning any significant issues or happenings.
Project Sales Consultant
SC Dedeman Turda SRL
Turda, Cluj-Napoca
01.2018 - 07.2018
Representing the company in front of the clients who have ongoing projects, providing consulting and technical details about products.
Ensuring and preparing online orders from clients and solving situations that they may arise in the connection with them.
Negotiating prices and maintaining collaboration with clients who have ongoing projects.
Acting like a guide in the store and offering assistance, solutions and alternative options about products.
Filling the necessary materials report for clients.
Filling the daily report of contacts, and monitoring the projects evolutions.
Sales Advisor
SC Dedeman Turda SRL
Turda, Cluj-Napoca
06.2017 - 01.2018
Consulting clients, in order to help them to find their needs and achieve the objectives of the job post.
Reception of goods within the department.
Placement and exposure of merchandise according to internal procedures.
Direct implication in all promotional activities developed within the store.
Respect and apply sales principles learned in training.
Sales Advisor
Leroy Merlin Romania SRL
Cluj-Napoca
01.2017 - 06.2017
Welcoming customers, helping them choose products, providing services and solutions.
Storage, organizing and ensuring proper placement of merchandise on shelves according to popularity and product criteria.
Providing information and other services such as handling returns of merchandise.
Warehouse Manager
SC Meda Prod '98 SA
Turda, Cluj-Napoca
12.2014 - 07.2016
Organizing, controlling reception documents and dispatching the goods.
Ensuring the physical management of stock goods.
Entering the goods in the stock database according to the documents.
Assurance, and stock movement.
Dispatch of goods to different customers.
Managing weekly goods inventory.
Planning the daily route for drivers.
Warehouse Handler
SC Meda Prod '98 SA
Turda, Cluj-Napoca
11.2008 - 12.2014
Ensuring the movement of stock.
Loading, unloading and handling the goods in the stock building.
Loading, unloading the goods in/from the delivery vehicles.
Dispatch of goods to different customers according to orders and priorities.
Handling and placing the goods according to the space provided, sorts/assortments and term of validity.
Commissioning goods for delivery according to the documents and manager's guidance.
Education
Bachelor's degree - Management
University 'Avram Iancu' Cluj-Napoca
01.2009 - 01.2012
High School Diploma - Marketing, Tourism Technician
"Dr.Ioan Raţiu"
Turda, Cluj
01.2004 - 01.2008
Programming complements course - C++, HTML, MySQL, Java and JavaScript
Technical University of Cluj Napoca
01.2017 - 01.2018
Skills
Crew coordination
Professional communication
Risk and safety assessment
Safety procedures knowledge
Safety monitoring
Rule enforcement
First Aid care
Computer literate
SAP
Microsoft Dynamics Navision
C
HTML
MySQL
Java
JavaScript
Personal Information
Date of birth: 02/20/89
Gender: Male
Nationality: Romanian
Languages
English
Fluent
Romanian
Native
Timeline
Cabin Crew Supervisor
Ryanair
12.2022 - Current
Cabin Crew
Ryanair
10.2018 - 12.2022
Project Sales Consultant
SC Dedeman Turda SRL
01.2018 - 07.2018
Sales Advisor
SC Dedeman Turda SRL
06.2017 - 01.2018
Sales Advisor
Leroy Merlin Romania SRL
01.2017 - 06.2017
Programming complements course - C++, HTML, MySQL, Java and JavaScript
Technical University of Cluj Napoca
01.2017 - 01.2018
Warehouse Manager
SC Meda Prod '98 SA
12.2014 - 07.2016
Bachelor's degree - Management
University 'Avram Iancu' Cluj-Napoca
01.2009 - 01.2012
Warehouse Handler
SC Meda Prod '98 SA
11.2008 - 12.2014
High School Diploma - Marketing, Tourism Technician