Silvana Kidheri
Derby
Summary
Dedicated individual with a solid background in various roles, showcasing adaptability and a strong work ethic. Proven skills in teamwork, attention to details, effective communication are displayed through collaborative efforts in fast paced environments, ensuring high standards of service and efficiency. Committed to delivering quality work while supporting team goals and enhancing customer experiences.
Overview
3
3
Languages
25
25
years of professional experience
Work History
Warehouse Operative
Artisan Biscuits Ltd
Derby
01.2026 - Current
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
- Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
Bakery Operative
Artisan Biscuits Ltd
Derby
06.2018 - 01.2026
- Packed various products into appropriate containers and boxes with speed and accuracy for dispatch.
- Labelled packages accurately to facilitate easy identification and swift dispatch to correct destinations.
- Packed various items with precision, adhering to specified weight limits and packaging standards.
- Cleaned production areas regularly for excellent hygiene standards.
- Worked flexibly across different packing lines, adapting skills to meet varying product requirements.
- Used various machines in the packing process, such as labelling, wrapping and sealing machines.
- Controlled machine pace and speed based on work order requirements.
Hotel Cleaner
The Suite Hotel
Derby
04.2018 - 05.2018
- Cleaned guest rooms and changed linen to high standards.
- Sanitised fixtures and fittings to maintain excellent hygiene.
- Collaborated with the front desk and maintenance teams to coordinate cleaning schedules around guest check-ins and check-outs, optimising efficiency.
- Followed cleaning checklists to match quality specifications for each space.
- Vacuumed, dusted and polished furniture in common areas, including corridors and lift entrances.
- Worked with energy and enthusiasm to clean hotel rooms within allotted timeframes.
Volunteer
Mind Charity Shop
Derby
03.2016 - 04.2018
- Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Replenished items and organised displays to keep stock looking professional.
- Engaged customers in conversation to offer helpful product and purchase support.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
Hotel Cleaner
Lesante Classic
Zakynthos, Greece
01.2002 - 03.2016
- Cleaned guest rooms and changed linen to high standards.
- Collaborated with the front desk and maintenance teams to coordinate cleaning schedules around guest check-ins and check-outs, optimising efficiency.
- Handled all in-room cleaning with meticulous precision, ensuring crisp bed linen and sparkling bathrooms.
- Maintained high standards of cleanliness and hygiene throughout the hotel premises, contributing to guest satisfaction and safety.
- Followed cleaning checklists to match quality specifications for each space.
- Worked with energy and enthusiasm to clean hotel rooms within allotted timeframes.
- Reported any damages or maintenance issues in guest rooms to the maintenance team immediately.
Education
Certificate of Higher Education - Digital Marketing
UKMC
Derby2027
GCSEs - GCSE
Ibrahim Hasmema
TIrana1997
Skills
- Manual handling
- Team player
- Safety awareness
- Customer service
- Data entry
- Product packaging
- Inventory control
- Time management
- Picking and packing
- Lifting and sorting
Languages
English
Advanced
C1
Albanian
Proficient
C2
Greek
Proficient
C2
Additional Information
- Eligible to work in the UK.
- Over 20 Years of Experience in Hospitality and Manufacturing.
- Excellent Attendance.
- Able to work both independently and as part of a team.Committed to maintain high standards of quality and attention to detail.
- Always willing to learn new skills and take on additional responsibilities.
Timeline
Warehouse Operative
Artisan Biscuits Ltd
01.2026 - Current
Bakery Operative
Artisan Biscuits Ltd
06.2018 - 01.2026
Hotel Cleaner
The Suite Hotel
04.2018 - 05.2018
Volunteer
Mind Charity Shop
03.2016 - 04.2018
Hotel Cleaner
Lesante Classic
01.2002 - 03.2016
Certificate of Higher Education - Digital Marketing
UKMC
GCSEs - GCSE
Ibrahim Hasmema