Aaron Ramos
London
Summary
Experienced warehouse professional with extensive expertise in inventory management, order fulfilment, and forklift operation. Demonstrates proficiency in stock rotation, packaging, and safety consciousness. Adept at handling warehouse equipment and performing heavy lifting tasks with physical stamina and manual dexterity. Skilled in efficient space utilisation, picking and packing, and maintaining punctuality and time management. Committed to quality control, process improvement, and risk assessments within multidisciplinary teams. Career goal: to leverage comprehensive product knowledge and fast-paced picking skills to enhance operational efficiency in a dynamic warehouse environment.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse operative
LBP Bakeries
Grays, Thurrock
10.2021 - Current
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
- Reduced damages with careful handling and storage of fragile items.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Operated forklift trucks to efficiently manage heavy loads in the warehouse.
- Managed disposal of waste materials, maintained clean working environment.
- Assisted team members in loading large items safely onto delivery trucks.
- Replenished shelves as needed, helped maintain adequate stock levels at all times.
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Loaded packaged goods on to trucks for shipping.
- Moved stock around by hand, using forklift truck or lifting gear.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Assisted with loading and unloading of vehicles manually and using machines.
- Stacked and organised freight at specified areas using boards or pallets.
- Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
Waiter
Raphael's Restaurant
Romford, Havering
07.2020 - 11.2021
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed table settings for optimal dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Handled payment transactions to guarantee smooth customer checkout process.
- Delivered excellent customer service through friendly and polite interaction.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Helped reduce waiting times by swiftly clearing tables after use.
- Remained calm under pressure, ensuring better performance during peak hours.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Kept tables clear of used crockery, glassware and cutlery.
- Accurately took orders, making menu recommendations as appropriate.
- Polished glasses and cutlery to pristine standards.
Food runner
IVY Collections
Canary Wharf, Tower Hamlets
10.2018 - 03.2020
- Maintained high standards of cleanliness in dining area by clearing tables quickly.
- Enhanced customer experience with timely delivery of food to tables.
- Assured quality service for all customers by promptly responding to requests and complaints.
- Supported kitchen staff by transferring dishes, utensils and cooking equipment efficiently.
- Accomplished smooth workflow during peak hours by maintaining constant communication with waitstaff and chefs.
- Prepared tables for next guests to ensure quick turnover rate in busy periods.
- Ensured guest satisfaction, always serving meals with a smile and friendly manner.
- Demonstrated exceptional multitasking skills whilst prioritising large volumes of orders effectively.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Prepared tables for guests and reset tables between customers.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Greeted customers, presented menus and shared information about available special items.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Kept tables clear of used crockery, glassware and cutlery.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Polished glasses and cutlery to pristine standards.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Practiced healthy and safety measures to comply with regulations.
- Managed timing standards in food deliveries to minimise delays.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Attended to customer's needs proactively for first-class waiting service.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Helped to increase daily seating capacity by [Number]% by reducing customer time per table through [Task] and [Task].
- Helped achieve customer satisfaction score of [Number] by consistently exceeding customer expectations through [Task] and [Task].
- Served [Number] more tables than previous averages in order to reduce customer waiting time by [Number]%.
- Created a safe environment for guests and staff by complying with all company safety policies, including manual handling and COSHH.
- Delivered friendly and efficient food service in a high-volume [Type] restaurant, serving up to [Number] guests per shift.
- Ensured meticulous table setting, using symmetry to create balance between table items.
- Served food and beverages to customers whilst encapsulating company's brand tone and style.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Supported overall restaurant operation, assisting other team members when necessary for seamless service.
- Improved service speed by familiarising myself with table numbers and seating arrangements within the restaurant.
- Upheld strict hygiene practices whilst handling food items, reducing risk of cross-contamination.
- Kept kitchen areas clean and organised, promoting a safe working environment for staff.
- Adapted rapidly to changes in menu items or special offers, ensuring accurate communication to customers.
- Provided an enjoyable dining experience for customers by addressing any issues swiftly and professionally.
- Assisted waitstaff in taking orders when needed, ensuring accurate relay of information to the kitchen team.
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
- Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
- Collaborated closely with staff members to maintain efficient restaurant operations, resulting in increased customer satisfaction.
Education
Certificate of Higher Education - Chemical Engineering
University of Hull
Hull 09.2015 - 06.2017
Skills
- Inventory management
- Order fulfilment
- Forklift operation
- Stock rotation expertise
- Packaging proficiency
- Safety consciousness
- Warehouse equipment handling
- Heavy lifting capability
- Warehouse operations knowledge
- Working in cold environments
- Punctuality and time management
- Manual dexterity
- Physical stamina
- Product knowledge
- Efficient space utilisation
- Picking and packing
- Team player
- Manual handling
- Risk Assessments
- Multidisciplinary teamwork
- Quality Control
- Process Improvement
- Packing procedures
- Warehouse operations
- Stocktaking
- Warehouse picking
- Forklift and pallet machinery operation
- Fast-paced picking and packing
- Time management
- Listening skills
- Basic maths for inventory
- Order picking
Affiliations
- collecting
Timeline
Warehouse operative
LBP Bakeries
10.2021 - Current
Waiter
Raphael's Restaurant
07.2020 - 11.2021
Food runner
IVY Collections
10.2018 - 03.2020
Certificate of Higher Education - Chemical Engineering
University of Hull
09.2015 - 06.2017
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