Sikhumbuzo Ntombifuthi Tawengwa
LUTON,Central Bedfordshire
Summary
Dedicated and compassionate professional with extensive experience in person-centred care and support for individuals with learning disabilities. Proficient in emotional and behavioural support, safeguarding awareness, and health and safety compliance. Demonstrates exceptional communication skills, relationship building, and teamwork. Adept at medication administration, care planning support, and maintaining accurate records. Committed to improving quality of life through empathy, resilience in difficult situations, and a strong understanding of professional boundaries. Career goal: to continue enhancing the well-being of vulnerable clients through dedicated care and innovative support strategies.
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 5 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
1
1
Certification
6
6
years of post-secondary education
11
11
years of professional experience
Work history
Support Worker
Dimensions UK
2021.08 - 2026.08
- Provide person-centred support to adults with mild learning disabilities, promoting independence and dignity.
- Support individuals with daily living activities including shopping, budgeting, travel training, appointments, and household tasks.
- Assist clients in developing life skills to improve confidence and independent living.
- Encourage emotional wellbeing by building trusting relationships and offering consistent support.
- Accompany clients to hospital and medical appointments while ensuring their needs are understood and communicated.
- Work closely with families and professionals to ensure continuity of care and positive outcomes.
- Assist with reading, writing, and communication support where required.
- Contribute to care planning by identifying individual goals and monitoring progress.
- Maintain accurate documentation and follow safeguarding, health and safety, and medication procedures.
- Administered medication according to schedule, promoting optimal health outcomes.
- Participated in regular team meetings, enhancing quality of care provided.
- Completed housekeeping tasks resulting in clean, safe home environment.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Actively listened to client concerns thus creating comforting environment.
- Provided companionship during outings contributing to active social life for clients.
- Promoted physical activity through assistance with exercises improving overall health condition of client.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Encouraged social integration by facilitating community involvement opportunities.
- Completed housekeeping tasks resulting in clean, safe home environment.
- Actively listened to client concerns thus creating comforting environment.
- Provided companionship during outings contributing to active social life for clients.
- Promoted physical activity through assistance with exercises improving overall health condition of client.
- Prepared nutritious meals that met special dietary needs of clients.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Assured safety measures were met to prevent falls or accidents.
- Provided transportation for medical appointments, ensuring timely arrival.
Marketing Assistant
Daily Meals Catering
Harare
2020.01 - 2021.03
- Supported marketing campaigns to attract and retain customers.
- Assisted with promotional activities presentations, and customer engagement.
- Conducted market research to identify customer needs and business opportunities.
- Managed and monitored social media platforms to improve brand visibility.
- Supported with development of advertising strategies and customer outreach initiatives.
- Conducted competitor analysis, identifying potential opportunities and threats.
- Collaborated on email marketing campaigns for enhanced customer engagement.
- Fostered relationships with key industry influencers for strengthened partnerships.
- Participated in creative brainstorming sessions, generating innovative campaign ideas.
- Established tracking systems for online marketing activities to monitor effectiveness.
Brand Ambassador
Delta Beverages Pvt Ltd – Point of Purchase Agency
Harare
2017.03 - 2019.11
- Represented products through promotional campaigns, roadshows, and customer engagement activities.
- Increased product awareness through face-to-face marketing and brand activations.
- Assisted with merchandising and promotional display setup.
- Built positive relationships with customers and retail partners.
- Attended promotional events representing brand, enhancing company reputation.
- Accumulated useful feedback from consumers, allowing for improved products and services.
- Worked closely with marketing teams to understand and uphold unique selling proposition of each product and service promoted effectively.
- Assisted in organising promotional events to boost brand recognition.
- Utilised excellent communication skills to articulate benefits of company's products or services effectively.
Merchandiser
Pearl Spot Enterprises (Oasis Water)
Harare
2015.03 - 2016.11
- Managed merchandising activities across retail stores including Pick n Pay and SPAR
- Set up product displays and promotional materials to maximise visibility.
- Conducted stock checks and ensured shelves remained fully stocked.
- Organised deliveries and arranged products according to company standards.
- Updated pricing displays and promotional signage.
- Maintained strong vendor relationships to negotiate better deals.
Education
Higher Certificate - Project Management
Management College of Southern Africa (MANCOSA)
2020.01 - 2021.01
NVQ Level 1 - Agile PM 101: Learn the Truth About Agile vs Waterfall
Udemy Online
South Africa 2021.01 - 2021.01
NVQ Level 1 - Beginning Project Management: Project Management Level One
Udemy Online
South Africa 2020.01 - 2020.01
ZIMSEC Advanced Level & Ordinary Level -
Harare, Zimbabwe 2009.01 - 2014.01
Skills
- Person-Centred Care
- Learning Disabilities Support
- Emotional & Behavioural Support
- Safeguarding Awareness
- Communication Skills
- Relationship Building
- Teamwork & Collaboration
- Medication Support
- Problem Solving & Decision Making
- Risk Awareness & Lone Working
- Care Planning Support
- Health & Safety Compliance
- Record Keeping & Documentation
- Time Management
- Computer Literacy
- Learning disabilities support
Certification
- Medication Administration / Handling of Medicines
- Lone Working Awareness
- Fire Safety & Prevention
- STOMP (Stopping Over Medication of People with Learning Disabilities)
- Data Protection & GDPR Awareness
- Cyber Security Awareness
- Health & Safety Training
- Infection Prevention & Control
- Essential Isolation Care
- Epilepsy Awareness
- CPR & Basic Life Support
- Safeguarding Adults Awareness
- Equality & Diversity Awareness
- Manual Handling Awareness
- Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)
ADDITIONAL INFORMATION
- Eligible to work in the UK
- Flexible and adaptable with shift work
- Strong interpersonal and communication skills
- Passionate about supporting vulnerable adults to live independently
- Able to work effectively both independently and within a team
Timeline
Support Worker
Dimensions UK
2021.08 - 2026.08
NVQ Level 1 - Agile PM 101: Learn the Truth About Agile vs Waterfall
Udemy Online
2021.01 - 2021.01
Higher Certificate - Project Management
Management College of Southern Africa (MANCOSA)
2020.01 - 2021.01
NVQ Level 1 - Beginning Project Management: Project Management Level One
Udemy Online
2020.01 - 2020.01
Marketing Assistant
Daily Meals Catering
2020.01 - 2021.03
Brand Ambassador
Delta Beverages Pvt Ltd – Point of Purchase Agency
2017.03 - 2019.11
Merchandiser
Pearl Spot Enterprises (Oasis Water)
2015.03 - 2016.11
ZIMSEC Advanced Level & Ordinary Level -
2009.01 - 2014.01