Sidi Saccoh
London,United Kingdom
Summary
Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Shift manager
Joe&theJuice
London, United Kingdom
2023.04 - 2025.06
- Managed rota and shift scheduling for a team of 6–8 staff, reducing scheduling conflicts by 90% and improving staff coverage during peak hours demonstrating strong organisational and administrative skills.
- Trained and onboarded 10+ new employees, providing one-to-one support and performance tracking during their first 30 days, contributing to a 25% faster integration rate and improved staff retention.
- Monitored and maintained compliance logs (e.g. hygiene, temperature, and safety checklists), achieving 100% audit readiness across all internal and external health inspections.
- Created daily reports on sales, staffing levels, and operational performance, supporting upper management decision-making and developing strong Excel and written communication skills.
Courier
Just Eat
London, United Kingdom
2021.06 - 2023.03
- Maintained a 97% on-time delivery rate across 1,000+ orders by efficiently planning routes and managing time independently, demonstrating strong self-organisation and reliability under pressure.
- Communicated effectively with customers and support teams to resolve delivery or order issues in real-time, improving customer satisfaction scores (based on app reviews) and showcasing strong problem-solving and interpersonal skills.
- Recorded and tracked delivery performance data daily using the Just Eat platform, ensuring accurate logs and improving weekly productivity by 20% reflecting administrative attention to detail.
- Adapted quickly to app updates, delivery system changes, and safety protocols, reinforcing ability to follow procedures and maintain compliance key qualities in HR and office environments.
Team leader
McDonald's Restaurant
London, United Kingdom
2018.11 - 2021.05
- Accurately processed up to 200+ customer orders per shift, ensuring consistent attention to detail and data entry accuracy under pressure—skills easily transferrable to managing admin records or databases.
- Supported shift managers with team coordination and task checklists, helping reduce service delays by 15% during peak hours and improving team workflow efficiency.
- Maintained daily compliance logs for hygiene, food safety, and temperature checks, contributing to a 100% pass rate during internal audits and developing a strong understanding of process-based documentation.
- Handled internal communication across kitchen and front-of-house teams, improving issue resolution time and strengthening skills in teamwork, clarity, and professional tone—ideal for HR and admin communication.
Education
Bachelor of Science - Business Management
University of East London
2019.09 - 2022.06
Master of Science - International Business Management
University of West London
2024.01 - 2025.02
Skills
- MS Office Suite
- Supply chain management
- Business acumen
- Leadership excellence
- Workforce scheduling
- Deadline adherence
- Time efficiency
- Communication skills
- Product knowledge
- Attention to Detail
- Customer service orientation
Custom
- Football
- Music production
- Reading
- Watching documentaries
- Volunteering
- Research
References
References available upon request.
Timeline
Master of Science - International Business Management
University of West London
2024.01 - 2025.02
Shift manager
Joe&theJuice
2023.04 - 2025.06
Courier
Just Eat
2021.06 - 2023.03
Bachelor of Science - Business Management
University of East London
2019.09 - 2022.06
Team leader
McDonald's Restaurant
2018.11 - 2021.05