Summary
Overview
Work History
Education
Skills
Timeline
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Siddhi Raut

London,United Kingdome

Summary

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

6
6
years of professional experience

Work History

Senior Front of House

Urban Pubs and Bars
London, United Kingdom
06.2023 - Current
  • Enhanced customer experience by providing warm, friendly welcomes and efficiently managing reservations.
  • Assisted in maintaining a clean, inviting environment for optimal guest comfort.
  • Resolved guest complaints with patience and professionalism to ensure satisfaction.
  • Managed booking systems effectively for streamlined operations.

Supervisor

Maison PVR, Jio Word Drive
Mumbai, India
03.2021 - 10.2023
  • Improved team efficiency by implementing new scheduling practices.
  • Facilitated monthly training sessions for enhanced staff performance.
  • Ensured smooth operations with regular maintenance checks.
  • Promoted a safe work environment by enforcing strict adherence to safety regulations.
  • Managed daily operations to increase productivity.


Industrial trainee

Renaissance Hotel by Marriott
Mumbai, India
11.2019 - 03.2020
  • Got the best trainee of the month in Food and Beverages
  • Accelerated production process by maintaining industrial machinery regularly.
  • Managed safety procedures for reducing workplace accidents.
  • Improved efficiency with strict adherence to operational guidelines.
  • Ensured seamless workflow to meet event deadlines.
  • Maintained cleanliness, enhancing the work environment.

Restaurant owner

Raut's Kitchen
Mumbai , India
06.2018 - 02.2020
  • Improved restaurant efficiency by implementing new management systems.
  • Developed unique menu items for enhanced customer satisfaction.
  • Ensured seamless operation with consistent staff training sessions.
  • Managed daily operations to maintain smooth service flow.
  • Handled customer complaints, resulting in improved guest relations.
  • Streamlined food preparation processes for faster service delivery.
  • Collaborated with local farmers, securing fresh ingredients supply.
  • Promoted the restaurant on social media platforms for increased visibility and patronage.
  • Maintained high hygiene standards, contributing to excellent health inspection results.

Education

Masters of Business Administration - Marketing

University of Wales Trinity Saint David
London, United Kingdom
02/2023 - 03/2024

Bachelor of Science(B.Sc.) in Hospitality Studies - Hospitality

Anjuman-I-Islam's
Mumbai, India
06/2018 - 04/2020

Skills

  • scheduling management
  • Guest satisfaction focus
  • Event coordination
  • Diplomatic approach
  • Floor plan designing
  • Food allergy awareness
  • Suggestive selling
  • Customer feedback and complaint management
  • Event planning
  • Food station setup
  • Restaurant seating plans
  • Table and booking scheduling
  • Advanced menu knowledge
  • Patience under pressure
  • Multitasking efficiency
  • Sales techniques
  • Complaint handling

Timeline

Senior Front of House

Urban Pubs and Bars
06.2023 - Current

Supervisor

Maison PVR, Jio Word Drive
03.2021 - 10.2023

Industrial trainee

Renaissance Hotel by Marriott
11.2019 - 03.2020

Restaurant owner

Raut's Kitchen
06.2018 - 02.2020

Masters of Business Administration - Marketing

University of Wales Trinity Saint David
02/2023 - 03/2024

Bachelor of Science(B.Sc.) in Hospitality Studies - Hospitality

Anjuman-I-Islam's
06/2018 - 04/2020
Siddhi Raut