Siddhesh Suresh Shinde
Exeter,Devon
Summary
Versatile and dependable professional with hands-on experience across hospitality, facilities management, and guest services. An established professional with swift roles advancement through demonstrating reliability along with excellent service and superior interpersonal abilities. The professional possesses expertise in both front-of-house duties and till operations and sanitary and traffic coordination tasks. The professional effectively responds to guest problems while sustaining operational requirements and supports multiple departments to ensure customer-oriented service operations run efficiently.
Overview
5
5
years of professional experience
Work History
Front of House Associate
Spice Garden Restaurant
Mumbai, Maharashtra, India
03.2024 - 10.2024
- Progression from cleaning duties to front-of-house responsibilities happened within a month because of my exceptional reliability and professional conduct.
- As front-of-house employee I managed seating with clients and processed orders deemed responsible for maintaining positive dining experiences which led to excellent service.
- I operated the till counter accurately to process payments through cash transactions and digital platforms
- I supported back-of-house activities through coordination with kitchen workers to maintain prompt order preparation and meet hygiene requirements.
- I excelled at event organization alongside the support of high-volume occasions through strong leadership that united kitchen staff with service personnel.
Guest Services Representative
Runwal Gardens
Mumbai,Maharashtra, India
01.2022 - 08.2023
- I functioned as the lead point-of-contact to serve tenants and visitors within an office property complex by providing fast and professional responses.
- Guest access management along with service request resolution and assistance with leasing and marketing activities during property tours and events came under my responsibility.
- I ensured facility team coordination along with digital records maintenance which improved both service quality and client satisfaction levels.
Cleaning Operative
Cleanworld Enterprises
Mumbai, Maharashtra, India
03.2020 - 12.2021
- The daily cleaning assignments involved commercial and residential premises to maintain both cleanliness and hygiene standards at all times.
- I conducted exhaustive cleaning operations through sweeping and mopping combined with vacuuming and dusting and surface disinfection as part of my duties for floors and windows and bathrooms and furniture alike.
- I implemented a safe use of cleaning equipment with correct agents through strict adherence to company policies alongside health regulations.
- I maintained cleaning supplies while restocking them and immediately notified my supervisors about any maintenance problems that required attention.
Education
Master of Science - Business Analytics
University of Exeter
Exeter 01.2025 -
B.Eng - Information Technology
University Of Mumbai
Mumbai, India 06.2017 - 04.2022
Skills
- Leadership
- Social media marketing
- Inventory management
- Team building
Languages
English
Advanced
Hindi
Native
Timeline
Master of Science - Business Analytics
University of Exeter
01.2025 -
Front of House Associate
Spice Garden Restaurant
03.2024 - 10.2024
Guest Services Representative
Runwal Gardens
01.2022 - 08.2023
Cleaning Operative
Cleanworld Enterprises
03.2020 - 12.2021
B.Eng - Information Technology
University Of Mumbai
06.2017 - 04.2022
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