Vikas Obhan
Summary
Results-driven professional with expertise in ecommerce strategy and platform management. Utilises strong communication and leadership skills to thrive in fast-paced environments. Experienced in Google Workspace and skilled in problem-solving and customer relationship management. Focused on leveraging marketing and ecommerce skills to drive business growth and improve customer experiences.
Overview
1
1
Certification
4
4
years of post-secondary education
4
4
years of professional experience
Work history
Front of House Associate
Blue Ginger
London
2025.09 - 2026.08
- Coordinated effectively with team members to deliver efficient front-of-house operations.
- Handled customer inquiries and resolved issues calmly and professionally in a fast-paced environment.
- Provided attentive table service while maintaining high standards of hospitality and customer satisfaction.
- Supported daily restaurant setup, cleanliness, and service preparation to ensure smooth operations.
- Welcomed and assisted guests professionally, creating a friendly and positive first impression.
Front of House Team Member
Big Smoke Restaurant
London
2022.04 - 2025.09
- Delivered high-quality customer service in a busy restaurant environment while ensuring guests had a positive dining experience.
- Maintained strong knowledge of menu items and provided recommendations to guests when required.
- Managed tables efficiently while maintaining cleanliness, organization, and attention to detail.
- Took customer orders accurately, served food and beverages efficiently, and handled customer requests professionally.
- Worked closely with kitchen and front-of-house staff to ensure smooth restaurant operations during peak hours.
Digital Marketing Executive
Wellness Forever
Mumbai
2023.03 - 2024.12
- Delivered customer-focused support and maintained professional communication with clients and team members.
- Coordinated with different departments to ensure smooth daily operations.
- Handled multiple responsibilities while meeting deadlines in a fast-paced environment.
- Improved attention to detail and organizational skills through regular reporting and campaign coordination.
- Built strong teamwork and adaptability skills while collaborating with agencies and internal teams.
Digital Marketing Executive
Mohan Motors
Mumbai
2022.06 - 2023.02
- Supported B2B Marketing Initiatives for an Automotive Spare Parts Business.
- Coordinated With Distributors and Clients to Build and Maintain Strong Business Relationships.
- Prepared Sales Presentations, Product Catalogues, And Other Marketing Collateral.
- Tracked Customer Enquiries and Sales Leads to Support the Sales Team and Improve Conversion Rates.
- Assisted In Promotional Campaigns to Enhance Brand Visibility and Product Awareness.
- Maintained Customer and Sales Data to Ensure Accurate Follow-Ups And Reporting.
Education
Master of Business Administration -
Middlesex University
2025.01 - 2026.01
Bachelor of Management Studies -
Lala Lajpat Rai College
Mumbai, India 2019.05 - 2022.04
Skills
- Communication Skills
- Teamwork & Collaboration
- Time Management
- Problem Solving
- Adaptability
- Attention to Detail
- Cash Handling & Billing
- Multitasking in Fast-Paced Environments
- Customer Relationship Management
- Problem-solving
- Leadership
- Resourcefulness
- Google Workspace
- Marketing
- Knowledge of ecommerce platforms
- Ecommerce strategy
- Ecommerce platform management
- Ecommerce platform navigation
Certification
- Fundamentals of Digital Marketing by Google.
- Microsoft Excel Crash Course by Udemy.
Timeline
Front of House Associate
Blue Ginger
2025.09 - 2026.08
Master of Business Administration -
Middlesex University
2025.01 - 2026.01
Digital Marketing Executive
Wellness Forever
2023.03 - 2024.12
Digital Marketing Executive
Mohan Motors
2022.06 - 2023.02
Front of House Team Member
Big Smoke Restaurant
2022.04 - 2025.09
Bachelor of Management Studies -
Lala Lajpat Rai College
2019.05 - 2022.04