- Reading, walking, watching movies, going out and spending time with family and friends
SIAN MORGAN
Basingstoke,Hampshire
Summary
Experienced care professional with 18 years in residential nursing and palliative care, specializing in person-centered support and relationship building. Proficient in phlebotomy, patient support, and administrative tasks. Dedicated to upholding high standards of care, dignity, and respect. Aiming to utilize extensive experience in a new role focused on supporting others.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Office Manager
Priority Executive Cars
Basingstoke, Hampshire
05.2025 - Current
- Answered incoming calls and handled customer enquiries professionally day to day.
- Managed and confirmed bookings for private corporate and chauffeur services daily.
- Coordinated schedules and communicated with drivers and clients for timely service delivery.
- Maintained accurate booking records to keep data integrity intact.
- Delivered excellent customer service across every stage of the booking process.
Phlebotomist
Hampshire Hospitals NHS Foundation Trust, Hampshir
Basingstoke, Hampshire
12.2023 - 03.2025
- Comfortably collect blood samples, maintaining safety and patient reassurance throughout.
- Schedule patient appointments and coordinate clinic timetables to reduce delays.
- Explain clinical procedures clearly and address patient questions or worries.
Dementia Support Worker
Hampshire Hospitals NHS Foundation Trust, Hampshir
Basingstoke, Hampshire
03.2021 - 03.2023
- Provided one-to-one person-centred care for patients living with dementia.
- Assisted with meals, personal care, and daily living activities.
- Planned and led activities to support wellbeing and social engagement.
- Built trusting relationships with patients’ families and care teams.
- Monitored wellbeing and reported changes to senior staff.
Education
A-Levels - School
Fitzalan High School
Cardiff01-2015
Skills
- -Residential nursing and palliative care experience
- Person-centred care and empathy
- Dementia and end-of-life expertise
- Phlebotomy and clinical support
- Safeguarding and health safety awareness
- Communication and interpersonal skills
- Reliable and committed professional
- Organised with teamwork capability
- Full clean driving licence
- Confidentiality and record keeping
- Medication assistance awareness
- Infection control practices
- Crisis management under pressure
- Time management and punctuality
- Cultural awareness and equal opportunities
Interests
References
- please ask
Certification
- [Food safety and Hygiene for Catering] city & guild
- [nutrition & well being] BVS training with vision
- [Conflict Resolution] NHS
- [Medication in the care home Administration level] BVS
- [Level 2 Award in First Aid Awareness] first response training
- [Safeguarding Adult level 1 : Awareness] B&M CARE
- Dysphagia Awareness NHS
Timeline
Office Manager
Priority Executive Cars
05.2025 - Current
Phlebotomist
Hampshire Hospitals NHS Foundation Trust, Hampshir
12.2023 - 03.2025
Dementia Support Worker
Hampshire Hospitals NHS Foundation Trust, Hampshir
03.2021 - 03.2023
A-Levels - School
Fitzalan High School