Shyrel Mortel
Chellaston,Derbyshire
Summary
Compassionate individual with strong communication and problem-solving skills,Proficient in active listening and conflict resolution, ensuring stable and nurturing environment for those in need. Committed to creating positive change and enhancing quality of work, aiming to continuously purse excellent results
Hard-working individual with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
4
4
years of professional experience
Work history
Support worker
Rushcliffe Care Group
Castle Donington, Leicestershire
05.2022 - Current
- Assisted with mobility issues enabling easier movement around the home.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Participated in regular team meetings, enhancing quality of care provided.
- Helped achieve patient independence through guided tasks and activities.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
Administrative assistant
GXO Logistics
Kegworth, Leicestershire
10.2021 - Current
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Improved customer satisfaction through prompt response to emails.
- Maintained stock levels to avoid shortages in office supplies.
- Kept office tidy, organised and stocked with supplies.
Education
Foundation Degree in Arts - Art
Instituto Statale D’arte
Italy 09/2010 - /2014
Skills
- Customer Service
- Initiative taking
- Resilience under pressure
Affiliations
- Art (drawing, painting and sculpting)
Languages
Italian
Native
English
Advanced
Accomplishments
Awarded 3rd place in the sculpture competition called “PREMIO CONSORTINI” in Italy organised by the college institution in 2013. The awarding ceremony was held in Volterra,Tuscany, Italy. The event was filmed and is available to watch on YouTube
Timeline
Support worker
Rushcliffe Care Group
05.2022 - Current
Administrative assistant
GXO Logistics
10.2021 - Current
Foundation Degree in Arts - Art
Instituto Statale D’arte
09/2010 - /2014