Shyla Rajhans
Reading
Summary
Motivated university student with experience in customer service and outreach initiatives. Proven communication and teamwork skills honed through ambassador roles and volunteer work. Demonstrates confidence in engaging diverse audiences in fast-paced settings while ensuring a positive customer experience. Highly organized and adaptable, excelling under pressure with a professional demeanor.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Outreach Ambassador
University of Reading
10.2025 - 11.2025
- Represented the university at events and supported prospective students and visitors.
- Delivered campus tours and welcomed guests, answered questions, and provided guidance in a friendly and professional manner.
- Worked effectively as part of a team during busy university events.
- Demonstrated reliability by consistently arriving early and completing responsibilities efficiently.
- Adapted communication style to interact confidently with students, parents, and staff.
Volunteer Maths Tutor
The WREN School
10.2023 - 03.2024
- Supported primary school students in maths learning, fostering confidence and understanding.
- Created a positive and supportive learning environment, enhancing student participation and motivation.
- Refined ability to convey information clearly through one-on-one tutoring sessions.
- Engaged with children in various activities, improving communication skills and building rapport.
Education
BSc - Economics
University of Reading
Reading, United Kingdom06-2026
A Levels - Psychology, Business, Maths
The WREN School
01-2025
GCSEs - including English and Maths
Maiden Erlegh School
Reading01-2022
Skills
- Customer service excellence
- Event coordination
- Communication and presentation skills
- Teamwork and collaboration
- Organisation and time management
- Problem-solving and analytical thinking
- Reliable and punctual
- Fast-paced adaptability
- Strong organisational skills
- Adaptable and willing to learn
- Independent responsibility management
- Friendly and approachable attitude
Certification
Barclays Life Skills Programme: Completed training focused on employability, communication, teamwork, and workplace professionalism.
P&G Virtual Insight Week: Completed a programme covering consumer insight, brand strategy, and marketing decision-making, developing an understanding of how businesses build and position successful brands.
Custom
Flexible availability, including evenings and weekends, Comfortable working in active and customer-focused environments, Interested in community-based and public-facing roles
Timeline
Student Outreach Ambassador
University of Reading
10.2025 - 11.2025
Volunteer Maths Tutor
The WREN School
10.2023 - 03.2024
BSc - Economics
University of Reading
A Levels - Psychology, Business, Maths
The WREN School
GCSEs - including English and Maths
Maiden Erlegh School