Shubham Pawar
Leeds,United Kingdom
Summary
Dedicated professional with a strong foundation in teamwork, communication, and adaptability. Proficient in data entry operations and the Microsoft Office suite, demonstrating ownership and attention to detail. Known for patience and composure in high-pressure environments, seeking to leverage skills in a dynamic role that fosters growth and collaboration.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
In-Store Assistant
Reliance Smart Retail
Mumbai
06.2022 - 04.2023
- Provided prompt and courteous assistance to customers with product selections, improving satisfaction scores in customer surveys.
- Ensured store shelves were organized and fully stocked, optimizing product visibility and supporting daily sales targets.
- Processed transactions accurately using POS systems and managed payment operations during busy periods.
- Assisted in inventory counts, collaborated on stock replenishment, and contributed to a smoother work environment by cooperating with colleagues and supervisors.
Customer Service Associate
City Brew Café
Mumbai
04.2023 - 08.2024
- Assisted guests with menu selections, handled customer inquiries, and ensured a welcoming and friendly environment at all times.
- Managed order processing, facilitated smooth communication between kitchen staff and servers, and steadily resolved guest issues, contributing to a 10% increase in positive customer feedback.
- Maintained high standards of cleanliness and adhered to food safety regulations, earning recognition during routine quality audits.
- Supported team shifts during peak hours, demonstrating flexibility and a commitment to excellent service.
Education
MSc - Transport Planning and Engineering
University of Leeds
Leeds 09.2024 - 09.2025
Skills
- Teamwork
- Communication
- Adaptability
- Ownership
- Data entry operations
- Microsoft office suite proficiency
- Patience and composure
Additional Information
Flexible, Available all days of the week
Timeline
MSc - Transport Planning and Engineering
University of Leeds
09.2024 - 09.2025
Customer Service Associate
City Brew Café
04.2023 - 08.2024
In-Store Assistant
Reliance Smart Retail
06.2022 - 04.2023
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