Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
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Shubham Pawar

Leeds,United Kingdom

Summary

Dedicated professional with a strong foundation in teamwork, communication, and adaptability. Proficient in data entry operations and the Microsoft Office suite, demonstrating ownership and attention to detail. Known for patience and composure in high-pressure environments, seeking to leverage skills in a dynamic role that fosters growth and collaboration.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

In-Store Assistant

Reliance Smart Retail
Mumbai
06.2022 - 04.2023
  • Provided prompt and courteous assistance to customers with product selections, improving satisfaction scores in customer surveys.
  • Ensured store shelves were organized and fully stocked, optimizing product visibility and supporting daily sales targets.
  • Processed transactions accurately using POS systems and managed payment operations during busy periods.
  • Assisted in inventory counts, collaborated on stock replenishment, and contributed to a smoother work environment by cooperating with colleagues and supervisors.

Customer Service Associate

City Brew Café
Mumbai
04.2023 - 08.2024
  • Assisted guests with menu selections, handled customer inquiries, and ensured a welcoming and friendly environment at all times.
  • Managed order processing, facilitated smooth communication between kitchen staff and servers, and steadily resolved guest issues, contributing to a 10% increase in positive customer feedback.
  • Maintained high standards of cleanliness and adhered to food safety regulations, earning recognition during routine quality audits.
  • Supported team shifts during peak hours, demonstrating flexibility and a commitment to excellent service.

Education

MSc - Transport Planning and Engineering

University of Leeds
Leeds
09.2024 - 09.2025

Skills

  • Teamwork
  • Communication
  • Adaptability
  • Ownership
  • Data entry operations
  • Microsoft office suite proficiency
  • Patience and composure

Additional Information

Flexible, Available all days of the week

Timeline

MSc - Transport Planning and Engineering

University of Leeds
09.2024 - 09.2025

Customer Service Associate

City Brew Café
04.2023 - 08.2024

In-Store Assistant

Reliance Smart Retail
06.2022 - 04.2023

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Shubham Pawar