Shola Nussey

• Supported students during transitions between activities, ensuring a smooth and efficient learning experience throughout the day.
• Supported teachers by preparing materials, organising resources, and assisting with assessments for individualised instruction plans.
• Assisted in the development of classroom management strategies to maintain a positive and structured learning atmosphere.
• Tracked student progress through ongoing assessments, adjusting instructional methods accordingly for optimal results.
• Implemented behavior modification techniques to promote positive behaviors and minimise disruptions in the classroom setting.
• Fostered a sense of community within the classroom by encouraging collaboration, teamwork, and respect among students.

• Strong interpersonal skills: In luxury sales, I developed exceptional communication and relationship-building abilities, which are crucial for understanding and supporting students’ emotional and behavioural needs.

• Conflict resolution: Handling difficult customers honed my skills in de-escalating tense situations, a key competency in managing student behaviour and resolving conflicts in a school environment.

• Patience and empathy: Providing high-level customer service taught me the importance of patience and empathy, which are essential when working with students who may face emotional or behavioural challenges.

• Tailored approaches: In luxury sales, I customised experiences for diverse clients, which parallels how I would assess individual student needs and develop personalised behavioural support plans.

• Collaboration: Working with a team to achieve sales goals translates to collaborating with teachers and staff to create a positive, supportive school environment.

• Attention to detail: My focus on ensuring client satisfaction and maintaining brand standards has trained me to be meticulous, which would benefit administrative tasks and monitoring student progress in the behavioural support role.

• Leadership and team management: As a supervisor, I developed strong leadership skills, overseeing staff performance, which directly translates to guiding and mentoring students in behavioural development.

• Problem-solving under pressure: Managing store operations and handling escalated issues in a retail environment sharpened my ability to think quickly and calmly, essential for addressing behavioural challenges in real time.

• Training and coaching: I trained and supported team members to achieve high standards, a skill I can apply to mentoring students and collaborating with teachers to foster positive behavioural outcomes.

• Accountability and responsibility: Overseeing store performance, staff schedules, and compliance in a fast-paced retail environment has taught me how to manage responsibilities effectively, which will help in ensuring consistency and accountability in behavioural management programs.

• Data-driven performance tracking: Monitoring sales targets and staff performance through KPIs mirrors the need to track and analyse student behavioural progress to inform decision-making and interventions.