Summary
Overview
Work History
Education
Skills
Timeline
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Shivani Mulkalapally

Rugby,Warwickshire

Summary

Motivated DevOps Engineer with two plus years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Overview

2
2
years of professional experience

Work History

DevOps engineer

Business Technology Solutions Pvt.Ltd
Hyderabad , India
2019.06 - 2021.09

Project 2: Oppsync

Team Size: 6

Duration: June2021–September 2021

Role: Associate DevOps Engineer

Roles & Responsibilities:

  • Worked on setting up ECS– Fargate Clusters, Services, Task Definition for hosting the application.
  • Created Multi account architecture with different environments like QA, Stg, Prod and DR
  • Setup CI/CD for QA and Dev Environments.
  • Setup Applications infra monitoring, logging, and alerting in New Relic.
  • Configured Pritunl VPN for accessing Private endpoints.
  • Setup Redis
  • Worked onSSM–Parameter Store and Secrets Manager to store the credentials.
  • Also, had got the chance to work security services like SecurityHub, AWS Config, CloudTrail, WAF and Guard Duty.
  • Worked on WAR (Well-Architected Review) with FTR Lens.
  • Setup patching for Jenkins and Pritunl VPN.
  • Configured AWS Inspector
  • Used Amazon Route53 to manage DNS zones and give public DNS names to elastic load balancers.
  • Documented Build process, branching strategy and continuous integration design and setup along with deployment instructions for QA.
  • Designed AWS CloudFormation templates to create customized VPC’s, subnets and NAT to ensure successful deployment of Web applications.
  • Used Amazon Route53 to manage DNS zones and give public DNS names to elastic load balancers.
  • Hands-on knowledge of writing Pipeline scripts to do deployments on ECS Fargate and Azure Container apps.
  • Worked on writing Pipeline script for AWS Lambda and Azure functions deployment.
  • Set up highly available RDS PSQL and Mongo Atlas Database.
  • Worked on setting up Monitoring for ECS Fargate, RDS, Lambda and SQS in New relic.
  • Worked on troubleshooting issues like P1, P2 and P3.
  • Hosted frontend application on CloudFront with S3 as origin and configured CI/CD pipeline for deployments.
  • Implemented Secrets Manager to rotate the DB credentials automatically for every 60 days.
  • Configured SSM Parameter store to store secret values and used them in ECS Fargate TD files.
  • Worked on providing the least privileges to the users, groups, and roles.
  • Helped the QA team write a pipeline script to run Playwright and Cypress automation tests.
  • Worked on setting up multi-environment infrastructure on Azure cloud.
  • Knowledge of Azure services like Container Apps, ACR, PSQL, cosmos DB, Subscriptions, Service Principal, Azure DNS, Functions Apps, Resource groups.
  • Worked to setup Monitoring and logging for Azure infrastructure from New Relic and Azure Monitor.
  • Worked on setting up custom domains for Azure functions and Container apps.
  • Worked on building DR env and worked for monitoring drill and DR drill.

Associate DevOps engineer

Business Technology Solutions Pvt.Ltd.
Hyderabad
2019.09 - 2021.06

Project 1: Delivery Solutions

Team Size: 6

Duration: Sep2019-June2021

Role: Associate DevOps Engineer

Description: Delivery Solutions enables retailers offer to their customers a same-day delivery

experience using their own branded e-commerce assets. Current Customers include Total

Wine, Sally Beauty, Giant Eagle, Wakefern, etc.

  • Created infrastructure with AWS multi-account architecture for management, development, and production.
  • Managed to launch multiple services on ECS-EC2. Used multiple AWS services to make services secure and compliant.
  • Most of the time, I actively work on launching infrastructure, Security status and deployments for new changes in multiple environments.

Roles & Responsibilities:

  • Actively involved in developing all the Delivery Solutions environments like production, sandbox, development, and QA.
  • Enabled NewRelic monitoring for production and sandbox environments and created custom metrics like CPU, Memory and Disk space utilization in CloudWatch for Dev and QA also enabled OpenSearch logging for Dev and QA environments.
  • Familiar with configuring SonarQube and Sonar Cloud in Jenkins server to test code vulnerabilities.
  • Expertise in Implementing Continuous Integration tool JENKINS (Free Style and Pipeline)
  • Familiar with deploying into ECS-EC2 by using Jenkins freestyle and Pipeline projects.
  • Clear understanding of groups, roles, policies, access keys and use of MFA for protecting and managing accounts.
  • Able to build applications with End-to-End Encryption.
  • (Route53>ELB>Beanstalk ec2 instances>RDS).
  • Worked on SSM patching alerts if any patching failed for servers.
  • Worked on Security Hub standards remediation for the client account.
  • Hands on Experience on Querying alb logs through Athena and checking logs in cloud watch insights.
  • Hands on experience on updating ECS task definition files in Jenkins and enabled log rotate on all environments.
  • Knowledge on updating passwords in ECS environment variables through Secret manager in SSM.
  • Had set up the session manager of all servers in four environments.
  • Experience on Enabling lifecycle rules for ECR repos and scan on ECR repos and have knowledge on enabling discard old builds option for all Jobs.
  • Created alarms in NewRelic account and integrated multiple AWS accounts to NewRelic and integrated slack channel and Opsgenie to alarms.
  • Worked on enabling Cloud trail, Security Hub multi-account and AWS Config, Inspector and WAF in the accounts.
  • Actively prepared Monthly billing report for three accounts in Delivery Solutions.
  • Actively prepared Run books for troubleshooting the issues.
  • Installed NewRelic infra-agent on sandbox and production environments.
  • Knowledge of NewRelic APM and experience on creating dashboard in NewRelic Insights.

Education

Master of Science - Engineering

Middlesex University
London
10/2021 - 02/2023

Skills

  • AWS, Azure and GCP
  • NewRelic, CloudWAtch, OpenSearch
  • JIRA,
  • Jenkins
  • MySQL, MongoDB &PostgreSQL
  • Ubuntu, Amazon Linux & Windows
  • Git, BitBucket
  • Scripting, Yaml

Timeline

Associate DevOps engineer

Business Technology Solutions Pvt.Ltd.
2019.09 - 2021.06

DevOps engineer

Business Technology Solutions Pvt.Ltd
2019.06 - 2021.09

Master of Science - Engineering

Middlesex University
10/2021 - 02/2023
Shivani Mulkalapally