SHIVANI BALAMURUGAN
Birmingham,West Midlands
Summary
A highly motivated and detail-oriented Business Analyst with six months of hands-on experience at Unilever's web3 lab, eager to secure a dynamic business analyst position in a forward-thinking organisation that values innovation and strategic thinking. Objective is to merge analytical skills, financial expertise, and technological knowledge to play a critical role in driving data-driven decision-making and fostering innovation. With a keen eye for detail and a commitment to continuous improvement, creating a meaningful impact in the field of business analytics.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Web3 IT analyst
Neem Consulting - Unilever
London, City of London
06.2023 - 12.2023
- Analyzed data and information to identify issues and create tailored solutions, increasing productivity by 32%
- Spearheaded data analysis initiatives to optimize the booking system, resulting in a 63% increase in efficiency.
- Coordinated cross-functional teams to align technology with business needs, ensuring seamless integration and implementation of IT solutions.
- Developed impactful materials for internal and external communications, including posters and technical equipment documentation, to enhance team collaboration and knowledge sharing.
- Actively contributed to brainstorming sessions and cross-functional projects, driving innovation and continuous improvement within the organization.
- Worked with various and new upcoming technologies such as AR, VR, accessibility tech and gaming to access how brands can market their products to customers.
- Conducted over 20+ sessions and workshops for different teams and brands on the uses of tech.
- Leveraged strategic networking to create new business opportunities and reviewed these strategies every 2 weeks to track productivity.
- Engaged with stakeholders to build relationships, increasing brand awareness to customers by 25%
- Monitored and updated stock levels and inventory databases.
- Used Microsoft Word and other software tools to create documents and reports on the sessions conducted at the Web3 Lab.
Personal assistant
Dentist
Birmingham, West Midlands
09.2021 - 12.2022
- Managed the dentist's schedule, including a 30% increase in patient appointments monthly, meetings and personal commitments, using google calendar and scheduling software
- Oversaw inventory management, ordering dental supplies, equipment and office supplies, resulting in a 20% cost savings annually.
- Coordinated communication between the dentist and patients, staff, and external stakeholders, ensuring timely resolutions of inquires
Education
Master of Science - Business Analytics
Coventry University
Coventry 09.2022 - 09.2023
Bachelor of Arts - Professional Accounting
Coventry University
Coventry 09.2018 - 09.2021
Skills
- Forecasting and planning
- Project coordination and delivery
- Business process mapping
- Microsoft operating systems
- Leadership and Communication skills
- Knowledge of Advanced Excel
- Team building
- Time management
Projects
- Project 1: Dissertation on Digital Marketing, Coventry University, June 2023 - September 2023
The research aimed to identify the strategies businesses utilised to maintain their sales and the digital marketing techniques that supported them in achieving their goals. such as Tableau, Excel, and PowerBI.
- Project 2: Dental patient appointment - Recall system, July 2018
Developed an appointment management system for dental surgery to manage dental appointments for their patients. The outcome was to reduce the staff's workload and automate the process that seamlessly enables patient booking and maintaining appointments.
References
References available upon request.
Timeline
Web3 IT analyst
Neem Consulting - Unilever
06.2023 - 12.2023
Master of Science - Business Analytics
Coventry University
09.2022 - 09.2023
Personal assistant
Dentist
09.2021 - 12.2022
Bachelor of Arts - Professional Accounting
Coventry University
09.2018 - 09.2021
Similar Profiles
Patrick RogersPatrick Rogers
Customer Business Manager at UnileverCustomer Business Manager at Unilever
Osama Abdul Aziz Makkawi AshriOsama Abdul Aziz Makkawi Ashri
Business development assistant manager at UnileverBusiness development assistant manager at Unilever
SAUL SEGURA-SOLISSAUL SEGURA-SOLIS
Quality Specialist at UNILEVERQuality Specialist at UNILEVER