Shi Shun Yan
Rushden,Northampton
Summary
Friendly and Responsible Cashier offering more than 3 years of retail experience. Organized and enthusiastic to work with expertise in accurately processing payments and maintaining good levels of customer satisfaction in all interactions especially in a busy environment with great communication and teamwork skills elevating the other staff to a next level I feel I can bring a good detail orientated nature to fellow colleagues!
Overview
3
3
years of professional experience
Work history
Cashier
Shek Wu Chinese Takeaway
Rushden, Northamptonshire
2023.01 - Current
- Handled returns and exchanges resulting in satisfied customers.
- Resolved customer complaints professionally leading to better reviews.
- Handled high volumes of transactions during holiday seasons efficiently.
- Multitasking by taking the orders to giving change to giving the orders or sometimes even packing the orders quick with my hands working efficiently.
- Great communication with customers leaving a good impression on myself and the business.
- Teamwork is key to get orders out and to control the flow of the kitchen while taking orders so by doing teamwork orders can get out more efficiently and leave good reviews by customers.
- Maintained clean and organized workspace to ensure efficiency.
- Identified counterfeit notes whilst handling cash ensuring financial security.
Education
GCSEs -
Sharnbrook Academy
BedfordshireSkills
- Change giving
- Item bagging
- Cash handling
- Customer Service
- Product knowledge
- Good Teamwork
- Cash management
- Mathematics
- Excellent verbal communication
- Till and cash handling
- Customer greeting
- Till accuracy
- Order taking
- Complaint handling
- Product recommendations
- Physical strength
- Problem solving
- Great use of Persuasive language
Languages
Chinese(Mandarin)
Native
Timeline
Cashier
Shek Wu Chinese Takeaway
2023.01 - Current
GCSEs -
Sharnbrook Academy