Organized professional with strong interpersonal skills and a proven track record of reliability. Recognized for creativity and resourcefulness in problem-solving. Consistently delivers innovative solutions that enhance operational efficiency.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Sales Assistant / Trade Assistant
Screwfix
Bristol
11.2024 - Current
Facilitated informed purchase decisions by delivering comprehensive product insights to customers.
Managed cash transactions with precision, ensuring financial integrity.
Oversaw management of Plumbfix and Electric Fix trade customer accounts.
Converted high-spending customers to trade accounts to enhance service quality.
Contributed valuable insights during weekly team meetings based on customer interactions.
Recorded customer spending in Excel prior to transition to BCR folder.
Team Leader
CO-OP FOOD
, UK
10.2023 - 11.2024
Effectively managing shift operations ensuring seamless workflow of the shop floor to maximise staff and customer experience.
Oversee stock and property control by utilising in house technology to limit loss through damage or theft.
Responsible for cash handling at open and closure through balancing safes and tills.
Charity Fundraiser
ETHICALL
04.2023 - 10.2023
Raised funds for numerous local and national charities through telephone calls with new and existing supporters.
Set up bank transfers and direct debits while adhering to strict data protection laws while fully informing the supporter of the procedure.
Used diverse communication styles to deal with people of different ages and backgrounds, emphasising compassion and gratitude.
Caregiver
CARER
10.2017 - 04.2023
Dedicated caregiver to my brother demonstrating proficiency in nutrition, finance, medical, and hygiene assistance to allow him more independence.
Mentored him into dealing with and helping overcome social anxiety by facilitating positive interactions in public settings.
Customer Assistant
HOBBY CRAFT
04.2016 - 10.2017
Assisted customers by advising for personal needs and demonstrated how products could be utilised.
Supervising use of hazardous machinery.
Carried out stock takes, till balancing and general money handling tasks.
Volunteer
SRI LANKA PROJECT
06.2017 - 07.2017
Undertook marine wildlife conservation focusing on tsunami clean up, waste removal and caring for sick and injured animals alongside local experts.
Observed, assisted and carried out primary school English lessons with children aged 5-7.
Carried out native tree reintroduction to areas impacted by invasive species planted for English paper production.