SHIKHA ROBY
Norwich,United Kingdom
Summary
Being a responsible Care Assistant, I am enthusiastic about taking care of elderly people and ensuring the safety and well- being of the residents. Experienced in moving and handling of the residents and able to work in a team in a care home.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Healthcare assistant
Master care
norwich, United Kingdom
2022.12 - Current
- Provided personal care and support to the residents in different care homes.
- Responsible to reposition them and used hoist for moving residents from their bed to chair.
- Working as an Agency carer provide me an opportunity to learn how to adapt to work effectively in different work situations.
- Taken care of residents when they felt sick and informed it to the nurse in charge.
- Helped the residents with feeding food, who is needs to be assisted.
- Made sure the resident's comfort and consent was there while giving personal care.
Administrative assistant
Digymate
Kochi, Kerala, India
2020.03 - 2022.09
- Responsible to maintain contact with the clients
- Make sure that the office files are save and stored in a safe place.
- Dutiful to welcome the customers into the office and suggest them to the appreciate digital marketing executive.
Sales executive
Bipha Drug Laboratories Private
Kerala, India, India
2019.01 - 2020.03
- Prepared orders for customers with wrapped, bagged and boxed items.
- Built rapport with new and existing customers to boost client retention.
- Identified discrepancies in stocks through regular inventory management.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Designed visually pleasing in-store and window displays to increase footfall.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Accepted card, cash and cheque payments in POS register system.
- Understood customer needs to craft exceptional sales journeys.
Education
Master of Science - Marketing
University of East Anglia
Norwich 2022.09 - 2023.09
Master of Business Administration - Marketing & Operations Management
School of Management & Business Studies
Kottayam, Kerala,India 2016.06 - 2018.09
Bachelor of Science - Mathematics
Bishop Kurialacherry College for Women
Kerala, India 2013.06 - 2016.03
Skills
- Moving & Handling
- Personal care
- Team player
- Dementia Care
- Hoist Operation
- Patient Handling
Timeline
Healthcare assistant
Master care
2022.12 - Current
Master of Science - Marketing
University of East Anglia
2022.09 - 2023.09
Administrative assistant
Digymate
2020.03 - 2022.09
Sales executive
Bipha Drug Laboratories Private
2019.01 - 2020.03
Master of Business Administration - Marketing & Operations Management
School of Management & Business Studies
2016.06 - 2018.09
Bachelor of Science - Mathematics
Bishop Kurialacherry College for Women
2013.06 - 2016.03