SHERLEY FLOZE
COVENTRY
Summary
A hardworking and motivated individual with a strong willingness to learn and develop new skills. Highly capable of working independently in busy environments while maintaining high standards of accuracy and attention to detail. Known for effective problem-solving, punctuality, and a commitment to “getting it right the first time.” A reliable team player with excellent communication skills, able to take instructions from all levels and build positive working relationships with colleagues. Well-organised, focused, and driven to achieve results efficiently.
Overview
5
5
years of professional experience
4041
4041
years of post-secondary education
Work history
Accounts Receivable / Finance Administrator
FYFFES INTERNATIONAL
2025.11 - Current
- Managed accounts receivable processes, including preparing and distributing monthly client statements to ensure timely payments.
- Monitored and followed up on overdue accounts, streamlining the collections process and reducing outstanding balances.
- Processed invoices, receipts, refunds, and credit notes while ensuring compliance with company financial policies and procedures.
- Investigated and resolved billing discrepancies and invoice queries to maintain financial accuracy and smooth business operations.
- Reconciled accounts receivable ledger with the general ledger, ensuring accurate financial reporting and record integrity.
- Verified, posted, and cross-checked sales transactions and incoming invoices against purchase orders to minimise errors.
- Maintained and updated financial records in SAP, ensuring account balances and transaction data remained accurate and up to date.
- Liaised with customers, suppliers, and internal departments to resolve invoicing issues and maintain strong working relationships.
- Maintained vendor and client databases, ensuring accurate and organised financial documentation.
- Processed high volumes of financial paperwork and transactions with a strong focus on accuracy and attention to detail.
Materials Administator
FYFFES INTERNATIONAL
2024.09 - Current
- Coordinated material planning and inventory control to ensure timely availability and prevent production delays.
- Managed supplier relationships, procurement, and cost-effective sourcing to support operational efficiency.
- Resolved material shortages and logistical issues, collaborating with cross-functional teams to optimise workflow.
- Handled multiple planning and administrative tasks while monitoring budgets and controlling costs.
Operation Assistant / E-commerce
PNLIGHTING
2023.04 - 2024.09
- Managed product inventory and shipping supplies to ensure efficient online order fulfilment.
- Processed customer payments and provided support, resolving enquiries and complaints.
- Researched market trends and competitors to identify merchandising opportunities and support business growth.
- Assisted with business planning, invoicing, and maintaining accurate financial and administrative records.
Team leader
WORLD OF BOOKS
2020.11 - 2023.04
- Led daily team operations, delegating tasks to meet objectives and deadlines.
- Supported Team Leaders in staff supervision, scheduling, and workflow management.
- Monitored KPIs and performance data to drive productivity and improvements.
- Conducted performance reviews and mentored team members for professional development.
- Delivered excellent customer service, resolving enquiries and complaints effectively.
- Collaborated with management and departments to ensure smooth operations.efficient project delivery while maintaining accurate administrative and performance records.
Education
Level 3 Supervisor/Team Leader -
NVQ
GCSE - Maths
Cardinal Wiseman
GCSE - English
Cardinal Wiseman
GCSEs - French
Cardinal Wiseman
2001.04 - /2017
Timeline
Accounts Receivable / Finance Administrator
FYFFES INTERNATIONAL
2025.11 - Current
Materials Administator
FYFFES INTERNATIONAL
2024.09 - Current
Operation Assistant / E-commerce
PNLIGHTING
2023.04 - 2024.09
Team leader
WORLD OF BOOKS
2020.11 - 2023.04
GCSEs - French
Cardinal Wiseman
2001.04 - /2017
GCSE - Maths
Cardinal Wiseman
Level 3 Supervisor/Team Leader -
NVQ
GCSE - English
Cardinal Wiseman