Shelly Gordon
Glasgow ,G52 2JT
Summary
Compassionate and driven individual with strong communication and problem-solving skills, complemented by background in customer service and team collaboration. Demonstrates ability to adapt quickly and handle challenging situations with empathy and professionalism. Eager to contribute positively and make meaningful difference in a care assistant role.
Overview
2
2
years of professional experience
Work history
Care Assistant/support worker
Care Response 24
Glasgow, Glasgow City
2025.08 - Current
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Respected privacy and dignity of each resident during provision of care services.
- Administered medication to patients, ensuring proper health management.
- Provided emotional support to patients, improving their mental wellbeing.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Assisted in daily living activities for enhanced patient comfort.
- Monitored vital signs of patients for early detection of health complications.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
Waitress assistant
The laughing buddah
Viewpark, North Lanarkshire
2023.10 - Current
- Assisted in food preparation, ensuring prompt service during busy times.
- Assisted head waitress with large party coordination, aiding in smooth function.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Activities coordinator
Avondale care Home
Motherwell , Glasgow
2025.04 - 2025.06
- Collaborated with other staff members to ensure seamless activity implementation.
- Promoted active lifestyles amongst residents through well-organised fitness classes.
- Enhanced overall resident experience with diverse social events and activities.
- Provided emotional support to participants during challenging or strenuous activities.
- Worked as active team member to achieve highest standards of care.
- Produced weekly activity programme, communicating social schedule to all residents.
child and young adults support worker
Partners in Play
Coatbridge , Glasgow
2023.09 - 2024.02
- Assisted with mobility issues enabling easier movement around the home.
- Encouraged social integration by facilitating community involvement opportunities.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Provided comfort and assurance during times of stress or discomfort.
- Supported children's learning through play, result in enhanced creativity.
- Responded calmly to manage crises and emergency situations.
- Participated in regular team meetings, enhancing quality of care provided.
- Organised recreational activities, improved children's social skills.
- Built positive, productive client relationships for enhanced social support.
Education
Scottish Qualifications Certificate -
Coatbridge college
United Kingdom 2023.08 - 2024.06
SVQ Level 4 - Social sciences
Coatbridge college
United kingdom 2025.08 -
Skills
- Problem-solving
- Public speaking
- Childcare proficiency
- Bereavement handling
- Physical therapy aiding
- Direct work with patients
- Disability understanding
- Use of medical software
- Elderly care
- Basic life support
- Personal care assistance
- Learning disabilities support
Timeline
Care Assistant/support worker
Care Response 24
2025.08 - Current
SVQ Level 4 - Social sciences
Coatbridge college
2025.08 -
Activities coordinator
Avondale care Home
2025.04 - 2025.06
Waitress assistant
The laughing buddah
2023.10 - Current
child and young adults support worker
Partners in Play
2023.09 - 2024.02
Scottish Qualifications Certificate -
Coatbridge college
2023.08 - 2024.06