Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Personal Information
Timeline
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Shelley Ann Marie Cuthbert

Dymchurch,Kent

Summary

Methodical Temporary Police Sergeant with 18 years of experience enforcing laws according to UK policies, procedures and regulations. Proven investigative strengths with excellent problem-solving capabilities. Skilled at investigating crimes and accidents while identifying and preserving evidence.

Also a driven individual with strong communication skills, coupled with solid background in public safety and conflict resolution. Proficient in maintaining calm under pressure and demonstrating empathy while handling difficult situations.

Overview

21
21
years of professional experience

Work History

Police Constable – Currently Temporary Police Sergeant

Kent Police
07.2013 - 03.2025


  • Currently hold the position of Temporary Police Sergeant having passed a law exam and an internal board interview process. Core competencies for being an effective leader/line manager are; sound knowledge of the law, policies and procedures, being highly professional, leading from the front by being visible and accessible and hard-working, being accountable and taking ownership, being a good decision maker and being adaptable.
  • Communicate effectively with multi-agencies for a joint working approach to meet objectives and achieve the desired outcome.
  • Direct staff on assigned shifts and reviewed completed shift activities and incidents with employees.
  • Being very methodical, organised and thorough when undertaking investigations and balancing workload.
  • To prioritise tasks and be able to make decisions when under pressure to meet a specific deadline.
  • Flexible approach to working, which is demonstrated with working a shift pattern rota over 10 weeks that covers 24 hours, 7 days a weeks
  • Excellent communication skills, which are a necessity when diffusing potential volatile situations.
  • Take ownership in resolving problems, demonstrating courage and resilience in dealing with difficult situations.
  • Motivated and encouraged team members to enable effective front-line policing service.
  • Controlled front-line responses and investigations through resource allocation, supervision and risk management.
  • Maintain calm under pressure in emergency response and handling, aiding desired outcomes.
  • Offer mentoring and support to junior officers to develop leadership skills, knowledge and advanced technical abilities.

Police Community Support Officer

Kent Police
05.2007 - 07.2013
  • Handled minor offences for swift resolution without court proceedings.
  • Maintained public order during large gatherings or events, ensuring a peaceful environment.
  • Improved community safety by conducting regular patrols and liaising with local residents.
  • Advised local property, land and homeowners on crime prevention strategies. Promoted crime prevention advice at local schools, enhancing student awareness of safety measures.
  • Managed traffic flow during incidents or emergencies, minimising disruption for road users.
  • Assisted in reducing crime rates through intelligence gathering and evidence collection.
  • Responded to non-emergency calls from members of the public, resolving issues efficiently.
  • Collaborated with community wardens and neighbourhood watch teams to manage antisocial behaviour.
  • Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.

Customer Service Advisor

Natwest Bank Plc
09.2004 - 05.2007
  • Dealing with customers directly and being their first point of contact.
  • Dealing with enquiries and complaints in a positive and professional manner.
  • Provide support, help and advice to customers who are using or interested in the organisations products or services
  • Provide excellent communication skills and always listen intently to go that extra mile to understanding the customer’s problem or needs.
  • Answered customer telephone calls promptly and improved on-hold wait times.

Education

NVQ Level 4 - Police – First Line Management

City and Guilds
United Kingdom
07/2024 - 03/2025

NCFE - Race and Diversity (Home learning)

NCFE
United Kingdom
05/2009 - 10/2009

A-Levels and GCSE's -

Chapter School
Strood, Kent
09/2000 - 06/2004

Skills

  • IT systems and software
  • Flexible working
  • Full clean UK driving licence
  • Teamwork
  • Outstanding communicator
  • Swift and proficient problem-solver
  • Legal knowledge
  • Public safety awareness
  • First aid and CPR
  • Emergency response coordination
  • Self-discipline
  • Multi-agency working
  • Investigation management
  • Incident report writing
  • Response policing
  • Operation supervision
  • Team Leadership and Management
  • Collaborative leadership
  • Performance Management and Evaluation
  • Resource coordination and allocation
  • Critical Incident and Risk Management
  • Calm under pressure

Affiliations

  • Keen gardener
  • Fitness and sports enthusiast

Accomplishments

    Divisional Commander's certificate of Merit. This is for my outstanding contribution, dedication and professionalism to Operation Tooth, which was an investigation into sexual exploitation of a very vulnerable female child victim.

    Chief Constable's Commendation and Kent Fire and Rescue Service, Chief Executive's certificate of Commendation. This is in recognition of my brave and selfless actions in the attempted rescue of two young adults trapped in their vehicle at a Road Traffic Collision.

References

Kent Police, HR services Team, Thames Way, Northfleet, Gravesend, DA11 8BD.

Natwest / RBS Plc, References Team, 1 Hardiman Boulevard, Manchester, M3 3AQ.

Mrs Sabina Attoh, 60 Blenheim Avenue, Rochester, Kent, ME4 6UX

Personal Information

  • Place of birth: Plymouth
  • Citizenship: British
  • Date of birth: 09/27/85
  • Gender: Female

Timeline

Police Constable – Currently Temporary Police Sergeant

Kent Police
07.2013 - 03.2025

Police Community Support Officer

Kent Police
05.2007 - 07.2013

Customer Service Advisor

Natwest Bank Plc
09.2004 - 05.2007

NVQ Level 4 - Police – First Line Management

City and Guilds
07/2024 - 03/2025

NCFE - Race and Diversity (Home learning)

NCFE
05/2009 - 10/2009

A-Levels and GCSE's -

Chapter School
09/2000 - 06/2004

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Shelley Ann Marie Cuthbert