Shaun Reed
Swansea,Swansea
Summary
Results-driven Sales Advisor with extensive experience in customer relationship management and sales strategies. Skilled in identifying customer needs and delivering tailored solutions that enhance satisfaction and loyalty. Proven ability to drive sales growth through effective communication and problem-solving. Committed to fostering positive relationships and achieving sales targets in dynamic retail environments.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Sales Advisor
bonsai org
Swansea, Swansea
08.2026 - Current
- Identified customer needs through effective questioning and recommended appropriate products.
- Handled customer queries and complaints with professionalism, restoring satisfaction swiftly.
- Listened intently to customers to identify upselling opportunities.
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
- Adapted sales techniques to align with evolving consumer behaviours and preferences.
- Provided accurate quotes and price information to inform customer decision-making.
- Followed brand guidelines to provide consistent customer experience.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Collaborated with team members to share best practices and improve overall sales performance.
- Consistently achieved or surpassed sales targets.
manger
w n roberts funfair
manchester, manchester
01.2020 - 04.2026
- Monitored staff performance and developed improvement plans.
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
Mechanical Engineer
coppice aulpack
bridgend , bridgend
03.2024 - 04.2025
- Monitored the installation of mechanical systems, guaranteeing adherence to safety regulations and standards.
- Oversaw quality control, maintenance and repairs throughout projects.
- Continually improved methods and procedures for processes, measurement, documenting and workflow techniques.
- Provided expert advice on mechanical issues during client consultations, establishing trust and credibility.
- Studied complicated mechanical concepts and detailed designs to determine design tradeoffs for improved product quality.
- Created designs and manufacturing plans for complex machinery and tools.
Education
GCSEs - motor
voyage learning
Weston-super-Mare, NSM01-2020
Skills
- Customer relationship management
- Sales strategy implementation
- Inventory management
- Team collaboration
- Performance improvement
- Product knowledge
- Communication
- Customer Service
- Sales motivated
- Creative problem solving
- Cash handling
- Customer relations
- Selling techniques
- Meeting sales goals
- Responsive listening
- Product and service sales
- Sales strategising
- Client engagement
Languages
English
Intermediate
B1
Certification
- [Area of certification] certified
- Chartered [Area of certification]
Accomplishments
- Recognised by management for [Type] projects delivering outstanding [Result].
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Action].
- Enhanced [Type] processes, implementing across department for increased productivity and profits.
reference
- ash dyer
- ash@bonsaiorg.co.uk
- 077115975544
Timeline
Sales Advisor
bonsai org
08.2026 - Current
Mechanical Engineer
coppice aulpack
03.2024 - 04.2025
manger
w n roberts funfair
01.2020 - 04.2026
GCSEs - motor
voyage learning