SHASHWAT CHANDWADKAR
Streatham Hill
Summary
Customer Assistant with hands-on experience supporting daily retail operations, assisting customers with product inquiries, and ensuring smooth billing at the point of sale. Responsible for stock replenishment, shelf organization, and maintaining store hygiene and safety standards while working effectively in a fast-paced, team-oriented environment.
Overview
2
2
years of professional experience
Work History
Kitchen Team Member
Crazy Cheesy Café
02.2024 - 11.2024
- Prepared and served dishes in a busy café setting.
- Maintained cleanliness, assisted with food preparation, and provided counter service.
- Worked as part of a close-knit team to meet customer expectations.
Customer Assistant
DMart
, India
07.2023 - 06.2024
- Assisted 80 to 120 customers per shift with inquiries regarding products, pricing, and availability.
- Processed over 100 POS transactions daily, ensuring accuracy in cash handling.
- Replenished and organized more than 500 SKUs per shift, maintaining correct labeling and FIFO practices.
Customer assistant Intern
STÖFLER
01.2023 - 06.2023
- Fielded customer inquiries through multiple channels, addressing requests and concerns efficiently to strengthen satisfaction and foster long-term loyalty at STÖFLER Pvt Ltd.
- Streamlined internal communication workflows between departments at STÖFLER Pvt Ltd., expediting escalation and resolution of client issues to enhance service continuity.
- STÖFLER Pvt Ltd.
Education
MSc - Game Development (programming)
Kingston University London
London01-2026
BE - Computer Engineering
Pune University
Pune2024
Skills
- Customer Service
- Retail Operations
- Point of Sale (POS) Systems
- Cash Handling & Billing
- Inventory Management
- Stock Replenishment
- Shelf Merchandising
- Product Labeling & Pricing
- Customer Query Resolution
- Store Operations Support
- Team Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Fast-Paced Work Environment
- Basic Computer Skills
- Communication Skills
- Safety & Hygiene Compliance
LANGUAGES
English
Proficient
C2
Hindi
Proficient
C2
Marathi
Advanced
C1
Timeline
Kitchen Team Member
Crazy Cheesy Café
02.2024 - 11.2024
Customer Assistant
DMart
07.2023 - 06.2024
Customer assistant Intern
STÖFLER
01.2023 - 06.2023
MSc - Game Development (programming)
Kingston University London
BE - Computer Engineering
Pune University