Sharon MORGAN
Blackpool,Lancashire
Summary
Experienced professional with a strong background in hospitality and food service management. Currently overseeing daily operations at Lola's Cafe in Blackpool, ensuring high standards in food preparation and service. Previously managed a 17-bedroom en-suite hotel, excelling in customer service, housekeeping, and bar operations. Demonstrated expertise in inventory management, supplier coordination, and food hygiene. Career goal: to continue enhancing operational efficiency and customer satisfaction within the hospitality industry.
Overview
27
27
years of professional experience
Work History
Self Employed Cafe Owner
Lola's Cafe
Blackpool, Lancashire
05.2024 - Current
- Oversee daily operations of Lola's Cafe, ensuring high standards in food preparation and service.
- Coordinated weekly supplier orders to ensure timely delivery and inventory management.
- Ensured high quality of food and menu preparation through meticulous attention to detail and adherence to culinary standards.
- Oversaw all daily aspects of business operations to ensure seamless functionality.
Hotelier
Beverley Hotel
Blackpool, Lancashire
03.2002 - 05.2020
- Managed operations of 17-bedroom en-suite hotel.
Assisted with reception duties, ensuring excellent customer service.
Supported housekeeping and bar service to maintain guest satisfaction. - Greet guests on arrival and ensure seamless support throughout their visit.
- Coordinated daily housekeeping duties to guarantee rooms met cleanliness and hygiene regulations.
- Developed strong ties with guests and clients to establish trust, reliability and satisfaction.
- Prepared schedules and shifts to maintain complete workforce, tracking attendance and punctuality.
Deputy Head Chef
Jubilee Hall Catering
WAKEFIELD, Yorkshire
01.1999 - 03.2002
- Prepared nutritious meals for Meals on Wheels service to ensure timely delivery to elderly residents.
- Prepared nutritious meals for local nurseries to support child development and health.
Education
NVQ Level 1 - Food safety for Retail of food
Online Training Course
Online01-2024
GCSEs - GCSE Various
Eastmoor city High School
Wakefield01-1985
Skills
- Customer service
- Food hygiene
- Inventory management
- Supplier coordination
Timeline
Self Employed Cafe Owner
Lola's Cafe
05.2024 - Current
Hotelier
Beverley Hotel
03.2002 - 05.2020
Deputy Head Chef
Jubilee Hall Catering
01.1999 - 03.2002
NVQ Level 1 - Food safety for Retail of food
Online Training Course
GCSEs - GCSE Various
Eastmoor city High School