SHARON MARTINI D
Bangalore,Karnataka
Summary
Dynamic and adaptable professional with a strong foundation in customer service and communication, adept at cash handling and billing. Demonstrates exceptional time management, multitasking, and teamwork abilities, while maintaining composure under pressure. Skilled in critical thinking, problem-solving, and public speaking, with a proven track record in marketing and troubleshooting. Committed to leveraging these skills to contribute effectively in both independent and collaborative environments.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Night Receptionist
Conrad Hotel
Bengaluru
2021.12 - 2022.02
- Welcomed guests and managed check-ins and check-outs during night hours with professionalism.
- Completed nightly audits and financial reports with a focus on detail and accuracy.
- Responded to guest requests promptly, ensuring comfort and satisfaction throughout the night.
- Maintained a clean and welcoming lobby for guests.
- Conducted security checks, ensuring a safe environment for all.
- Facilitated communication between guests and management when necessary.
- Ensured safe environment with vigilant security monitoring during night shift.
- Co-ordinated wake-up calls as requested by guests for their convenience.
Team Member / Cashier
Popeyes
Bangalore
2022.03 - 2022.06
- Handled cash and card transactions accurately and efficiently
- Assisted customers with orders, menu enquiries, and special requests
- Maintained a clean and organised counter and service area
- Supported team members during busy periods to ensure smooth service
Server / Waiter
Lazy Lad Café
Bangalore
2022.07 - 2022.08
- Delivered friendly and efficient service in a fast-paced café environment
- Took customer orders, processed payments, and managed cash responsibly
- Maintained hygiene and cleanliness standards at all times
- Helped create a welcoming and positive customer experience
Kitchen Assistant
FastSlice Pizza
Davangere
2022.08 - 2026.09
- Assisted with food preparation and safe use of kitchen equipment
- Supported kitchen operations during peak hours
- Responded to customer concerns professionally and promptly
- Worked closely with team members to maintain efficient workflow
Shadow Tutor
Private Academic Support
Bengaluru
2023.02 - 2023.05
- Assisted students with coursework and academic understanding
- Supported lesson preparation and learning activities
- Developed strong communication, patience, and organisational skills
Actor / Anchor
Proteen (Under Talking Tree Production)
Bengaluru
2020.11 - 2020.12
- Worked as an on-screen actor and anchor for digital media content
- Participated in scripted and live presentations
- Collaborated with production teams to meet deadlines
- Developed confidence, presentation, and public-speaking skills
Education
Master’s - Data Science & Artificial Intelligence
Queen’s University Belfast
Belfast, Northern IrelandBachelor of Computer Application - BCA
Kristu Jayanti University
Bengaluru, India 2019.06 - 2022.07
Skills
- Customer Service & Communication
- Cash Handling & Billing
- Flexible working hours
- Time Management
- Multitasking
- Teamwork
- Ability to Work Independently
- Calm Under Pressure
- Critical Thinking
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
Certification
- CCSA
- Cisco Security Space Camp - Certification
- Security Space Center - Ground School
- Security Space Center - Flight Academy
- Professional Service Engineer Completion Verification
- IBM Hackathon
- AWS Academy Cloud Foundation
- Oracle SQL course
Personal Information
- Father's Name: Dominic Charles
- Date of birth: 27.07.2001
- Nationality: Indian
Interests
- Art and Innovation
- Interior designing
- Painting
- Dancing and Singing
- Reading books
- Eager participator in all cultural and sport events
Personal data processing
I hereby declare that the above information mentioned is true to my knowledge and I will be solely responsible for the discrepancy found in them.
AVAILABILITY
Flexible availability including nights, evenings, weekends, and holidays.
Timeline
Shadow Tutor
Private Academic Support
2023.02 - 2023.05
Kitchen Assistant
FastSlice Pizza
2022.08 - 2026.09
Server / Waiter
Lazy Lad Café
2022.07 - 2022.08
Team Member / Cashier
Popeyes
2022.03 - 2022.06
Night Receptionist
Conrad Hotel
2021.12 - 2022.02
Actor / Anchor
Proteen (Under Talking Tree Production)
2020.11 - 2020.12
Bachelor of Computer Application - BCA
Kristu Jayanti University
2019.06 - 2022.07
Master’s - Data Science & Artificial Intelligence
Queen’s University Belfast