- Gym
- Walking and Hiking
- Climbing Mountains
- Running
Sharon Marie Gabriel
Poole
Summary
Organised Receptionist with comprehensive experience in managing front desk operations. Efficient in handling phone calls, scheduling appointments, and greeting clients with warm, professional attitude. Proven ability to maintain confidentiality and manage administrative tasks accurately. Brings strong communication skills and positive, customer-focused approach to enhance workplace efficiency.
Overview
31
31
years of professional experience
Work History
Private Carer
Self employed
03.2022 - Current
- Taking client for Hospital / Doctor appointments.
- Provided emotional support to clients through regular conversation and companionship.
- Helped patients with feeding, drinking and administering medication when required.
- Supported clients during outings and appointments, providing transportation and mobility assistance.
Care Worker
St Annes Court
03.2018 - 02.2022
- Administered personal care and assisted with daily living activities to enhance client well-being.
- Maintained excellent patient satisfaction by proactively helping them with their needs, requirements and offering service with a smile.
- Kept client information secure and confidential.
- Assisted patients with showering, cleaning and toileting duties as requested.
Receptionist
Russel Court Hotel
01.2014 - 03.2018
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Greeted visitors warmly, providing a professional first impression of the organisation.
Head Receptionist
Dudsbury Golf and Hotel Spa
01.2006 - 01.2014
- Provided guests with warm and friendly greeting using exceptional rapport building skills.
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Greeted visitors warmly, providing a professional first impression of the organisation.
Head Receptionist
Bournemouth International Hotel
01.1996 - 01.2006
- Provided guests with warm and friendly greeting using exceptional rapport building skills.
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Greeted visitors warmly, providing a professional first impression of the organisation.
Education
GCSEs -
Herbert Carter Senior School
Poole01-1987
Coping with Aggression in the workplace -
REDCRIER
09-2021
Diet and Nutrition -
REDCRIER
09-2021
Person Centred Approaches -
REDCRIER
08-3021
Risk Assessment -
REDCRIER
08-2021
Equality, Diversity & Inclusion -
REDCRIER
08-2021
Health and Safety -
REDCRIER
08-2021
Malnutrition -
REDCRIER
08-2021
Dementia Awareness -
REDCRIER
08-2021
Stroke awareness -
REDCRIER
08-2021
Dignity and Respect -
REDCRIER
08-2021
Dysphagia -
REDCRIER
08-2021
Fire Safety and Awareness -
REDCRIER
08-2021
Skills
- Client relationship management
- customer service
- professional attitude
- adaptive problem solving
- office administration
- scheduling appointments
- data entry
- telephone etiquette
- Calm under pressure
- Greeting customers
- Telephone skills
- Flexible
- Client hospitality
Interests
Custom
Going to the gym, Walking and Hiking, Mountain Climbing, Running
Timeline
Private Carer
Self employed
03.2022 - Current
Care Worker
St Annes Court
03.2018 - 02.2022
Receptionist
Russel Court Hotel
01.2014 - 03.2018
Head Receptionist
Dudsbury Golf and Hotel Spa
01.2006 - 01.2014
Head Receptionist
Bournemouth International Hotel
01.1996 - 01.2006
GCSEs -
Herbert Carter Senior School
Coping with Aggression in the workplace -
REDCRIER
Diet and Nutrition -
REDCRIER
Person Centred Approaches -
REDCRIER
Risk Assessment -
REDCRIER
Equality, Diversity & Inclusion -
REDCRIER
Health and Safety -
REDCRIER
Malnutrition -
REDCRIER
Dementia Awareness -
REDCRIER
Stroke awareness -
REDCRIER
Dignity and Respect -
REDCRIER
Dysphagia -
REDCRIER
Fire Safety and Awareness -
REDCRIER