Summary
Overview
Work History
Education
Skills
Interests
Custom
Timeline
Generic

Sharon Marie Gabriel

Poole

Summary

Organised Receptionist with comprehensive experience in managing front desk operations. Efficient in handling phone calls, scheduling appointments, and greeting clients with warm, professional attitude. Proven ability to maintain confidentiality and manage administrative tasks accurately. Brings strong communication skills and positive, customer-focused approach to enhance workplace efficiency.

Overview

31
31
years of professional experience

Work History

Private Carer

Self employed
2022.03 - Current
  • Taking client for Hospital / Doctor appointments.
  • Provided emotional support to clients through regular conversation and companionship.
  • Helped patients with feeding, drinking and administering medication when required.
  • Supported clients during outings and appointments, providing transportation and mobility assistance.

Care Worker

St Annes Court
2018.03 - 2022.02
  • Administered personal care and assisted with daily living activities to enhance client well-being.
  • Maintained excellent patient satisfaction by proactively helping them with their needs, requirements and offering service with a smile.
  • Kept client information secure and confidential.
  • Assisted patients with showering, cleaning and toileting duties as requested.

Receptionist

Russel Court Hotel
2014.01 - 2018.03
  • Welcomed guests and clients in friendly, positive manner.
  • Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
  • Answered and directed incoming calls to relevant staff members using multi-line telephone system.
  • Maintained clean and orderly reception area to impress and welcome visitors.
  • Greeted visitors warmly, providing a professional first impression of the organisation.

Head Receptionist

Dudsbury Golf and Hotel Spa
2006.01 - 2014.01
  • Provided guests with warm and friendly greeting using exceptional rapport building skills.
  • Welcomed guests and clients in friendly, positive manner.
  • Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
  • Answered and directed incoming calls to relevant staff members using multi-line telephone system.
  • Maintained clean and orderly reception area to impress and welcome visitors.
  • Greeted visitors warmly, providing a professional first impression of the organisation.

Head Receptionist

Bournemouth International Hotel
1996.01 - 2006.01
  • Provided guests with warm and friendly greeting using exceptional rapport building skills.
  • Welcomed guests and clients in friendly, positive manner.
  • Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
  • Answered and directed incoming calls to relevant staff members using multi-line telephone system.
  • Maintained clean and orderly reception area to impress and welcome visitors.
  • Greeted visitors warmly, providing a professional first impression of the organisation.

Education

GCSEs -

Herbert Carter Senior School
Poole
1987-01

Coping with Aggression in the workplace -

REDCRIER
2021-09

Diet and Nutrition -

REDCRIER
2021-09

Person Centred Approaches -

REDCRIER
3021-08

Risk Assessment -

REDCRIER
2021-08

Equality, Diversity & Inclusion -

REDCRIER
2021-08

Health and Safety -

REDCRIER
2021-08

Malnutrition -

REDCRIER
2021-08

Dementia Awareness -

REDCRIER
2021-08

Stroke awareness -

REDCRIER
2021-08

Dignity and Respect -

REDCRIER
2021-08

Dysphagia -

REDCRIER
2021-08

Fire Safety and Awareness -

REDCRIER
2021-08

Skills

  • Client relationship management
  • customer service
  • professional attitude
  • adaptive problem solving
  • office administration
  • scheduling appointments
  • data entry
  • telephone etiquette
  • Calm under pressure
  • Greeting customers
  • Telephone skills
  • Flexible
  • Client hospitality

Interests

  • Gym
  • Walking and Hiking
  • Climbing Mountains
  • Running

Custom

Going to the gym, Walking and Hiking, Mountain Climbing, Running

Timeline

Private Carer

Self employed
2022.03 - Current

Care Worker

St Annes Court
2018.03 - 2022.02

Receptionist

Russel Court Hotel
2014.01 - 2018.03

Head Receptionist

Dudsbury Golf and Hotel Spa
2006.01 - 2014.01

Head Receptionist

Bournemouth International Hotel
1996.01 - 2006.01

GCSEs -

Herbert Carter Senior School

Coping with Aggression in the workplace -

REDCRIER

Diet and Nutrition -

REDCRIER

Person Centred Approaches -

REDCRIER

Risk Assessment -

REDCRIER

Equality, Diversity & Inclusion -

REDCRIER

Health and Safety -

REDCRIER

Malnutrition -

REDCRIER

Dementia Awareness -

REDCRIER

Stroke awareness -

REDCRIER

Dignity and Respect -

REDCRIER

Dysphagia -

REDCRIER

Fire Safety and Awareness -

REDCRIER

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Sharon Marie Gabriel