Lisa Crosbie
Kelloholm,Dumfriesshire
Summary
Compassionate and dedicated, equipped with excellent communication and problem-solving skills, combined with strong ability to engage and support children in their development. Expertise in maintaining safe and nurturing environment, coupled with natural talent for teamwork and collaboration. Eager to contribute positively to growth and well-being of children.
I offer strong organisational and communication skills, with keen eye for detail and proactive approach to tasks. Knowledgeable about office procedures and customer service, ensuring smooth daily operations. Ready to use and develop skills in time management, teamwork, and problem-solving. Experience of using Microsoft packages, minute taking and general day to day running of an office environment.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work history
Private carer
Thomas McNaught
Kirkconnel, Dumfriesshire
2024.08 - 2025.02
- Provided quality care by ensuring the client's comfort and well-being.
- Improved emotional well-being of clients through companionship and conversation.
- Coordinated social activities contributing towards enriching social life of the cared-for individual.
- Handled grocery shopping resulting in a stocked pantry at all times.
- Administered medication to improve patient health.
- Provided transport assistance, enabling easy access to external activities and appointments.
- Maintained a clean living environment for client welfare.
- Conducted light household duties leading to an organised home environment.
Nursery practitioner
Dumfries and Galloway Council
Kelloholm, Dumfriesshire
2019.05 - 2024.08
- Assessed individual learning needs of each child; tailored teaching methods accordingly.
- Incorporated songs and rhymes into daily routines, enhancing toddlers' speech abilities.
- Developed stronger language skills in children by implementing creative storytelling sessions.
- Developed activities to stimulate children's educational engagement.
- Reported children's development and progress to parents and caregivers.
- Safeguarded children appropriately to meet legal requirements.
- Delivered rich learning opportunities for children with diverse abilities.
- Raised safeguarding concerns with senior staff to maintain positive child security and wellbeing.
- Created stimulating learning environments to motivate educational engagement and development.
- Kept accurate learning journey records, sharing updates with parents and carers for cohesive childcare.
- Promoted emotional and social development of children, encouraging learning through play and sensory activities.
- Oversaw key group of children and kept detailed progress observations.
Nursery practitioner
Zetland Private Nursery
Grangemouth, Falkirk
2016.11 - 2018.02
- Identified daily service priorities and delegated tasks to achieve them.
- Devised programmes to improve children's physical, social and mental development.
- Maintained secure, up-to-date child care records for thorough reference.
- Developed activities to stimulate children's educational engagement.
- Delivered rich learning opportunities for children with diverse abilities.
- Safeguarded children appropriately to meet legal requirements.
- Reported children's development and progress to parents and caregivers.
- Created stimulating learning environments to motivate educational engagement and development.
- Tailored activities to make use of resources and engage all children based on their age, interests and abilities.
Nursery practitioner
Little Cottage Nursery
Biggar, South Lanarkshire
2011.08 - 2013.05
- Ensured a safe, nurturing environment for children through consistent supervision and careful monitoring of play areas.
- Enhanced emotional development of children with use of empathy-focussed group activities.
- Improved fine motor skills in children by introducing age-appropriate crafting activities.
- Promoted inclusivity within the classroom using diverse teaching materials and practices.
- Adhered strictly to hygiene standards whilst preparing meals and snacks; ensured overall well-being of children.
- Fostered creativity amongst young learners through organised arts and crafts sessions.
- Assisted with nap times which contributed to improved energy levels among students throughout the day.
- Provided support during meal times, encouraging balanced diets for better health.
Administration assistant
Brazenall & Orr & Smiths Gore Solicitors
Dumfries, Dumfries and Galloway
2007.02 - 2009.12
- Processed client requests for enhanced customer satisfaction.
- Managed incoming calls, ensured effective communication channels.
- Handled sensitive information, maintained confidentiality at all times.
- Resolved administrative problems by analysing information and identifying solutions.
- Handled petty cash transactions, ensured proper financial management within office.
- Performed general clerical duties as required, contributed to overall operational efficiency.
- Responded to telephone enquiries from clients, vendors and members of public.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
Education
Certificate of Higher Education - Early Education And Childcare
Dumfries & Galloway College
Dumfries, Dumfries and Galloway 2010.06 - 2011.06
Modern Apprenticeship - Business & Administration
Minerva People Ltd
Dumfries, Dumfries and Galloway 2008.01 - 2009.01
Intermediate 1 -
Sanquhar Academy
Sanquhar, Dumfries and Galloway 2003.08 - 2007.08
Skills
- Disability care knowledge
- Sensitivity to client needs
- Respect for diversity
- Use of medical equipment
- Calm under pressure
- Comforting presence
- Medication Administration
- Meal preparation
- Childcare experience
- Caring and compassionate
- Microsoft Office Suite
- Communication Skills
- Leadership
- Time Management
- Computer skills
- Customer Service Skills
Affiliations
- reading
- excercise
- cooking
- spending time with family and friends
References
References available upon request.
Timeline
Private carer
Thomas McNaught
2024.08 - 2025.02
Nursery practitioner
Dumfries and Galloway Council
2019.05 - 2024.08
Nursery practitioner
Zetland Private Nursery
2016.11 - 2018.02
Nursery practitioner
Little Cottage Nursery
2011.08 - 2013.05
Certificate of Higher Education - Early Education And Childcare
Dumfries & Galloway College
2010.06 - 2011.06
Modern Apprenticeship - Business & Administration
Minerva People Ltd
2008.01 - 2009.01
Administration assistant
Brazenall & Orr & Smiths Gore Solicitors
2007.02 - 2009.12
Intermediate 1 -
Sanquhar Academy
2003.08 - 2007.08