Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Lisa Crosbie

Kelloholm,Dumfriesshire

Summary

Compassionate and dedicated, equipped with excellent communication and problem-solving skills, combined with strong ability to engage and support children in their development. Expertise in maintaining safe and nurturing environment, coupled with natural talent for teamwork and collaboration. Eager to contribute positively to growth and well-being of children.

I offer strong organisational and communication skills, with keen eye for detail and proactive approach to tasks. Knowledgeable about office procedures and customer service, ensuring smooth daily operations. Ready to use and develop skills in time management, teamwork, and problem-solving. Experience of using Microsoft packages, minute taking and general day to day running of an office environment.

Overview

18
18
years of professional experience
6
6
years of post-secondary education

Work History

Private carer

Thomas McNaught
Kirkconnel, Dumfriesshire
08.2024 - 02.2025
  • Provided quality care by ensuring the client's comfort and well-being.
  • Improved emotional well-being of clients through companionship and conversation.
  • Coordinated social activities contributing towards enriching social life of the cared-for individual.
  • Handled grocery shopping resulting in a stocked pantry at all times.
  • Administered medication to improve patient health.
  • Provided transport assistance, enabling easy access to external activities and appointments.
  • Maintained a clean living environment for client welfare.
  • Conducted light household duties leading to an organised home environment.

Nursery practitioner

Dumfries and Galloway Council
Kelloholm, Dumfriesshire
05.2019 - 08.2024
  • Assessed individual learning needs of each child; tailored teaching methods accordingly.
  • Incorporated songs and rhymes into daily routines, enhancing toddlers' speech abilities.
  • Developed stronger language skills in children by implementing creative storytelling sessions.
  • Developed activities to stimulate children's educational engagement.
  • Reported children's development and progress to parents and caregivers.
  • Safeguarded children appropriately to meet legal requirements.
  • Delivered rich learning opportunities for children with diverse abilities.
  • Raised safeguarding concerns with senior staff to maintain positive child security and wellbeing.
  • Created stimulating learning environments to motivate educational engagement and development.
  • Kept accurate learning journey records, sharing updates with parents and carers for cohesive childcare.
  • Promoted emotional and social development of children, encouraging learning through play and sensory activities.
  • Oversaw key group of children and kept detailed progress observations.

Nursery practitioner

Zetland Private Nursery
Grangemouth, Falkirk
11.2016 - 02.2018
  • Identified daily service priorities and delegated tasks to achieve them.
  • Devised programmes to improve children's physical, social and mental development.
  • Maintained secure, up-to-date child care records for thorough reference.
  • Developed activities to stimulate children's educational engagement.
  • Delivered rich learning opportunities for children with diverse abilities.
  • Safeguarded children appropriately to meet legal requirements.
  • Reported children's development and progress to parents and caregivers.
  • Created stimulating learning environments to motivate educational engagement and development.
  • Tailored activities to make use of resources and engage all children based on their age, interests and abilities.

Nursery practitioner

Little Cottage Nursery
Biggar, South Lanarkshire
08.2011 - 05.2013
  • Ensured a safe, nurturing environment for children through consistent supervision and careful monitoring of play areas.
  • Enhanced emotional development of children with use of empathy-focussed group activities.
  • Improved fine motor skills in children by introducing age-appropriate crafting activities.
  • Promoted inclusivity within the classroom using diverse teaching materials and practices.
  • Adhered strictly to hygiene standards whilst preparing meals and snacks; ensured overall well-being of children.
  • Fostered creativity amongst young learners through organised arts and crafts sessions.
  • Assisted with nap times which contributed to improved energy levels among students throughout the day.
  • Provided support during meal times, encouraging balanced diets for better health.

Administration assistant

Brazenall & Orr & Smiths Gore Solicitors
Dumfries, Dumfries and Galloway
02.2007 - 12.2009
  • Processed client requests for enhanced customer satisfaction.
  • Managed incoming calls, ensured effective communication channels.
  • Handled sensitive information, maintained confidentiality at all times.
  • Resolved administrative problems by analysing information and identifying solutions.
  • Handled petty cash transactions, ensured proper financial management within office.
  • Performed general clerical duties as required, contributed to overall operational efficiency.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.

Education

Certificate of Higher Education - Early Education And Childcare

Dumfries & Galloway College
Dumfries, Dumfries and Galloway
06.2010 - 06.2011

Modern Apprenticeship - Business & Administration

Minerva People Ltd
Dumfries, Dumfries and Galloway
01.2008 - 01.2009

Intermediate 1 -

Sanquhar Academy
Sanquhar, Dumfries and Galloway
08.2003 - 08.2007

Skills

  • Disability care knowledge
  • Sensitivity to client needs
  • Respect for diversity
  • Use of medical equipment
  • Calm under pressure
  • Comforting presence
  • Medication Administration
  • Meal preparation
  • Childcare experience
  • Caring and compassionate
  • Microsoft Office Suite
  • Communication Skills
  • Leadership
  • Time Management
  • Computer skills
  • Customer Service Skills

Affiliations

  • reading
  • excercise
  • cooking
  • spending time with family and friends

References

References available upon request.

Timeline

Private carer

Thomas McNaught
08.2024 - 02.2025

Nursery practitioner

Dumfries and Galloway Council
05.2019 - 08.2024

Nursery practitioner

Zetland Private Nursery
11.2016 - 02.2018

Nursery practitioner

Little Cottage Nursery
08.2011 - 05.2013

Certificate of Higher Education - Early Education And Childcare

Dumfries & Galloway College
06.2010 - 06.2011

Modern Apprenticeship - Business & Administration

Minerva People Ltd
01.2008 - 01.2009

Administration assistant

Brazenall & Orr & Smiths Gore Solicitors
02.2007 - 12.2009

Intermediate 1 -

Sanquhar Academy
08.2003 - 08.2007
Lisa Crosbie