Sharon Earnshaw
Durkar ,Wakefield
Summary
Organised and dependable Clinical +Admin with 38 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work history
Dental nurse/ Receptionist/ Trt Co-ordinator
Eclipse Dental Care ltd
Batley, West Yorkshire
1986.08 - Current
- Collaborated with dental team for smooth clinic operations.
- Maintained clean and tidy work area; facilitated a sanitary environment conducive to healthcare
- Prepared treatment rooms prior to patients' arrival for streamlined operations.
- Streamlined patient flow by efficiently scheduling appointments.
- Facilitated patient comfort with empathetic chair-side manner.
- Maintained accurate patient records, ensuring meticulous documentation.
- Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
- Accurately and efficiently decontaminated and sterilised dental devices for continued hygiene compliance.
- Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
- Arranged appointments using online booking system.
- Greeted patients and helped with completing intake and consent forms.
- Sanitised equipment, cleaned exam rooms and restocked supplies after each patient procedures.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Assisted with administrative tasks, improving overall functionality of the office.
- Maintained accurate logs of visitor entries for security purposes.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive impression of the company.
Education
GCSEs - Maths, English, french level 2 + Word processing
Earlsheaton High School
DewsburySkills
- Basic life support training
- Dental care knowledge
- Online booking management
- X-Ray processing and development
- Dental software literacy
- Clinical teamwork
- Communication with patients
- Client confidentiality assurance
- Patient follow-up coordination
- Patient care
- Exceptional customer service
Additional Information
Personal profile.
I am a well organised, efficient capable team player and take pride in every task
Undertaken.
In my spare time, I enjoy shopping, Interior design and enjoy cooking for family and friends.
I am very much an outdoor personand enjoy spending time in my garden, watching my blooms grow!
Timeline
Dental nurse/ Receptionist/ Trt Co-ordinator
Eclipse Dental Care ltd
1986.08 - Current
GCSEs - Maths, English, french level 2 + Word processing
Earlsheaton High School