MARA MILITARU
London,Bromley
Summary
Experienced dental professional focused on providing high-quality patient care and support in clinical settings. Capable of assisting with complex procedures through thorough knowledge of dental practices and exceptional organisational skills. Committed to maintaining clean, safe, and welcoming environment for all patients.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
Dental nurse
MDCare Group Maxillofacial Broomfield Hospital
Broomfield, Essex
07.2025 - Current
- Served as liaison between dentist and patient; improved communication and enhanced overall experience.
- Ensured adequate inventory of dental supplies to prevent operational delays.
- Comforted anxious patients, leading to positive clinic experiences.
- Upheld stringent infection control measures, promoting a safe environment.
- Carried out varied chairside support procedures while keeping patients calm and comfortable.
- Provided excellent patient care from arrival to treatment completion.
- Supported dentists performing complex oral procedures with attentive assistance.
- Greeted patients and helped with completing intake and consent forms.
- Maintained accurate medical and dental records by documenting important patient data in software.
Dental nurse
Palm Dental
Bromley
11.2024 - Current
- Operated x-ray equipment safely and accurately, producing high-quality images for diagnosis evaluation.
- Collaborated with dental team for smooth clinic operations.
- Supported dentists during procedures, resulting in increased efficiency.
- Upheld stringent infection control measures, promoting a safe environment.
- Maintained clean and tidy work area; facilitated a sanitary environment conducive to healthcare services.
- Prepared treatment rooms prior to patients' arrival.
- Assisted in clinical procedures, including examinations, fillings and extractions.
- Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
- Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
- Managed proper sterilisation of dental instruments for optimal hygiene.
Dental Nurse
Holford Curaden Partners
London
07.2023 - 09.2024
- Experience with PracticeDent software
- Working along General Dentist, Orthodontist, Periodontist, Oral surgeon, Endodontist in a practice with 8 surgeries and 20 clinicians.
- Provide chairside assistance, ensuring that the correct equipment is available and Oral hygiene education.
- Ensure the care and welfare of patients in a friendly, helpful and courteous manner.
- Complete laboratory request forms, keep records of work sent, received and fitted.
- Ensure adequate stocks of materials and other items within the surgery.
- Liaise with reception to ensure smooth patient communications and transfer of records.
- Keep the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate according to the practice's health and safety and infection control procedures and manufacturers' instructions.
- Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order. Should equipment not be working this must be reported immediately to the Management or the appropriate person as soon as possible.
Dental Nurse
Pond Square Dental
London
01.2023 - 07.2023
- Experience with Dentally
- Working along General Dentist, Prosthodontist, Maxillo Facial Oral Surgeon, Periodontist, Orthodontist.
- Keep the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate according to the practice's health and safety and infection control procedures and manufacturers' instructions.
- Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order. Should equipment not be working this must be reported immediately to the Management or the appropriate person as soon as possible.
- Provide chairside assistance, ensuring that the correct equipment is available and Oral hygiene education.
- Ensure the care and welfare of patients in a friendly, helpful and courteous manner.
- Complete laboratory request forms, keep records of work sent, received and fitted.
- Ensure adequate stocks of materials and other items within the surgery.
- Liaise with reception to ensure smooth patient communications and transfer of records.
Dental Nurse
Angle House Orthodontics
London
06.2021 - 12.2022
- Experience with SOE Exact and CRM
- Working along dentist, orthodontist, periodontist in a practice with 5 surgeries and 8 clinicians.
- Keep the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate according to the practice's health and safety and infection control procedures and manufacturers' instructions.
- Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order. Should equipment not be working this must be reported immediately to the Management or the appropriate person as soon as possible.
- Provide chairside assistance, ensuring that the correct equipment is available and Oral hygiene education.
- Ensure the care and welfare of patients in a friendly, helpful and courteous manner.
- Complete laboratory request forms, keep records of work sent, received and fitted.
- Ensure adequate stocks of materials and other items within the surgery.
- Liaise with reception to ensure smooth patient communications and transfer of records.
Dental Nurse
Denham Green Dental Practice
London
05.2022 - 10.2022
- Taking responsibility for the decontamination of instruments.
- Maintaining dental operating equipment.
- Ensuring that all relevant materials and supplies are in place.
- Looking after patient records including making notes when the dentist is examining a patient.
- Working closely with the dentist responding quickly to requests and generally keeping the surgery ready for use.
- Making sure that the patient is always relaxed and comfortable.
- Answering calls and making appointments for patients.
- Documenting clinical notes on SOE.
Dental Receptionist
Angle House Orthodontics
London
03.2021 - 06.2021
- Greet patients
- Register new patients according to established office protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Move patients through appointments as scheduled
- Enter all relevant patient information into data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls
- Respond and comply to requests for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to office protocol
- Check daily appointment schedule
- Arrange patient charts for next day appointments
- Fill in cancellations and no-shows
- Organize referrals to other medical specialists
- Dispatch lab work appropriately
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients
- Prepare and mail billing statements
- Sort and distribute incoming and outgoing post
- Maintain a professional reception area
Care assistant
East Side House Residential Care Home
London
10.2020 - 02.2021
- Helping residents with administrative tasks.
- Preparing meals and helping residents eat their food.
- Checking that residents take their prescribed medicine.
- Helping residents maintain their dignity by styling their hair or doing their makeup.
- Monitoring the condition of residents by taking their temperature, pulse and weight.
- Listening to and providing them with relevant feedback and support.
- Updating residents charts and daily notes to keep track of their progress.
Reservations Agent
Dukes London Mayfair
London
08.2019 - 02.2021
- Overseeing changes to original reservations and managing exchanges and refunds.
- Monitoring reservations schedules and cancellations and no shows.
- Reading and interpreting the reservation system.
- Answering incoming calls and giving satisfactory replies to customer inquiries and complaints.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation for desired dates.
- Processing payments and sending confirmation details to customers.
- Selling and promoting reservation services.
- Up-selling when appropriate by informing customers of additional services or special packages or upgraded accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
- Update and double check every day the arrivals for the next day.
- Cashier closure and balance to the end of the shift.
Receptionist
Dukes London Mayfair
London
01.2019 - 08.2019
- Analysed departmental documents for appropriate distribution and filling.
- Worked directly with reservations department.
- Addressed and resolved neighbourhood problems and complaints in a tactful and timely manner.
- Collaborated with maintenance and housekeeping.
- Reviewed account information and charges with guests during check-out.
- Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
- Update team members about changes in hotel products, services, pricing and policies.
- Processed telephone and walk in reservations.
- Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
- Verified that personal and payment information on guest account was accurate and complete.
- Escorted guests to their assigned rooms, including transporting their luggage.
- Greeted and welcomed all hotel guests with a smile.
- Improved customer service ratings through.
- Executed an average of prompt wake-up calls each morning.
Receptionist
Billesley Manor Hotel
Stratford-Upon-Avon
05.2018 - 12.2018
- Greet and welcome guests as soon as they arrive at the office.
- Answer, screen and forward incoming phone calls.
- Ensure reception area is tidy and presentable.
- Provide basic and accurate information via phone/email.
- Restaurant bookings of all customers needed.
- Liaising with reservations, with regard to ordering of special requests made by the guest: flowers, champagne.
- Responsible for the safe, till, daily banking and all monies received from various departments throughout the hotel.
- Responsible for credit card payments and ensure all payments balance at the end of the shift.
Supervisor Housekeeping
Billesley Manor Hotel
Stratford-Upon-Avon
12.2017 - 05.2018
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment, and take corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs.
- Coordinates work activities among departments.
- Conducts orientation training and service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Inventories stock to ensure adequate supplies. Makes recommendations to improve service and ensure more efficient operation.
- Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
- Attends staff meetings to discuss company policies and patrons complaints.
Room Attendant
Castle Bromwich
Birmingham
09.2017 - 11.2017
- Responsible for room cleaning, bed making and washrooms cleaning.
- Maintain overall ambience of the rooms.
- Responsible for making theme based guestrooms for example honeymoon suite, business suite etc.
- Responsible for sweeping and vacuuming floors.
- Responsible for cleaning and dusting all the vacant and occupied rooms.
- Making beds and changing linen.
- Ensure guest amenities and supplies.
- Remove amenities used by the guest and trash.
- Maintain rooms as per the hotel standards.
- Providing night room services if necessary.
- Adhered to the hotel's safety policies.
- Report any maintenance required in the guestroom and nearby areas to housekeeping staff.
- Prepare room cleaning report and logbook on shift basis.
Education
General Nursing -
Christiana
Pitesti-Romania 09.2014 - 07.2017
A-Levels - Science
Iulia Zamfirescu High School
Mioveni-Romania 09.2009 - 06.2013
Skills
- Surgical procedures support
- Periodontal procedure assistance
- Impression material mixing
- Dental software literacy
- Computerised note-taking
- Basic life support training
- Root canal therapy support
- Communication with patients
- Dental care knowledge
- Cross-Infection control
- Communication with children
- Patient care
- Customer Service
- Instrument preparation
- Chairside support procedures
- Stock control
Affiliations
- Morning walks
- Seafood dishes
Languages
English
Fluent
Romanian
Native
Italian
Beginner
References
References available upon request.
Timeline
Dental nurse
MDCare Group Maxillofacial Broomfield Hospital
07.2025 - Current
Dental nurse
Palm Dental
11.2024 - Current
Dental Nurse
Holford Curaden Partners
07.2023 - 09.2024
Dental Nurse
Pond Square Dental
01.2023 - 07.2023
Dental Nurse
Denham Green Dental Practice
05.2022 - 10.2022
Dental Nurse
Angle House Orthodontics
06.2021 - 12.2022
Dental Receptionist
Angle House Orthodontics
03.2021 - 06.2021
Care assistant
East Side House Residential Care Home
10.2020 - 02.2021
Reservations Agent
Dukes London Mayfair
08.2019 - 02.2021
Receptionist
Dukes London Mayfair
01.2019 - 08.2019
Receptionist
Billesley Manor Hotel
05.2018 - 12.2018
Supervisor Housekeeping
Billesley Manor Hotel
12.2017 - 05.2018
Room Attendant
Castle Bromwich
09.2017 - 11.2017
General Nursing -
Christiana
09.2014 - 07.2017
A-Levels - Science
Iulia Zamfirescu High School
09.2009 - 06.2013
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