Sharon Crawford
Darvel,East Ayrshire
Summary
Dedicated professional with expertise in customer service and retail operations, demonstrating a strong aptitude for cash handling, register balancing, and timely delivery coordination. Proven ability to negotiate with suppliers and resolve customer queries efficiently, ensuring high levels of service orientation and satisfaction. Skilled in maintaining a professional appearance and fostering positive customer interactions through effective communication. Committed to upholding personal hygiene standards and kitchen cleaning procedures while exhibiting patience, calmness, and dependability in fast-paced environments. Career goals include advancing within the retail sector by leveraging product knowledge and salesmanship to drive business growth.
Overview
18
18
years of professional experience
Work history
Catering assistant Bank
East Ayrshire Council
Kilmarnock, East Ayrshire
2022.10 - Current
- Collaborated with other team members for smooth catering operations during events.
- Set up dining areas for special events, improving the overall ambiance.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
Administrative assistant
Craws Ltd
Darvel, East Ayrshire
2010.01 - Current
- Updated company databases by inputting new employee contact information and employment details.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Expedited document filing system with a new, organised method.
Catering staff member
East Ayrshire Council
Kilmarnock, East Ayrshire
2019.08 - 2022.10
- Adhered to all safety regulations, minimising risk of accidents on-site.
- Fostered positive relationships with suppliers leading to reliable deliveries and quality products.
- Followed provided recipes meticulously, maintaining consistency in taste across dishes served.
- Assisted chefs in preparation of meals, enhancing efficiency in the kitchen.
- Cleaned dining areas diligently, providing a pleasant eating environment for guests.
- Managed event set-up and tear-down duties, facilitating seamless functioning.
- Prioritised tasks efficiently during peak hours, ensuring timely service delivery to customers.
Shop assistant
Post Office
Darvel, East Ayrshire
2008.02 - 2010.01
- Upheld company policies whilst dealing with returns and exchanges.
- Conducted price checks at request of customers for clear communication on cost.
- Handled cash register efficiently, ensuring accurate transactions.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Assisted in inventory counts, maintaining accurate records.
- Greeted every customer warmly, promoting friendly atmosphere.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Assisted customers in finding desired items to enhance their shopping experience.
Skills
- Kitchen cleaning procedures
- Negotiating with suppliers
- Personal hygiene awareness
- Sense of urgency
- Maintaining professional appearance
- Timely delivery coordination
- Register balancing
- stationery product knowledge
- Cash handling aptitude
- Returns handling
- Product familiarisation
- Patience and calmness
- Dependability
- Salesmanship
- Customer query resolution
- Service orientation
- Professional communication
- Customer interaction
Timeline
Catering assistant Bank
East Ayrshire Council
2022.10 - Current
Catering staff member
East Ayrshire Council
2019.08 - 2022.10
Administrative assistant
Craws Ltd
2010.01 - Current
Shop assistant
Post Office
2008.02 - 2010.01