Sharmin Akter
Team Member
Dagenham
Summary
As a Team member, I have to make sure that my customers are satisfied by my service or behavior. I have to maintain an organised and cleaned environment and work as a part of a team to ensure effective restaurant operations.
I had worked as a paper distributor which also improved my service skill like I had to keep smiling while distributing papers and fulfill a target of distributing all the papers on time.
As a data entry operator I have gained computer typing skill by writing information from document on time.
As an intern of a Bank I had gain corporate experience where I had worked with different departments which helped me to improve my communication skill and confidence to work as a team.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Team Member
Orion Foods Limited (KFC)
09.2022 - Current
Helping with customers' queries, packing their food correctly, and maintaining health and safety standards.
Paper Distributor
Eleven Staffing Services Limited
07.2022 - 09.2022
Online Data Entry Operator
Golden Harvest InfoTech Limited
- Insert customer data from handwritten documents, prepare and review source data for computer entry.
Bangladesh Islami Bank LTD
- Worked with 3 departments in the bank, including general banking, foreign exchange and loans administration.
- Accepted deposits and processed account withdrawals, served the bank’s customers with their daily requirements.
- Prepared and examined financial records of client’s business and analyzed their business proposal.
Education
Master of Business Administration - Supply Chain Management
University of East London
Dhaka, Bangladesh 05.2022 - 06.2023
Master of Business Administration (MBA) - Finance
Bangladesh Islami University
Bachelor of Business Administration (BBA) - Finance
Bangladesh Islami University (BIU)
Skills
- Experienced in working in multi-disciplinary project teams in bank and on academic projects
- Problem solving ability gained through problem-based learning on MBA course and also via investigating and writing reports on various academic projects and during internship
- Communication skills gained through liaising with team members of various academic projects and at my previous employments
- Developed good telephone manner through handling incoming calls from customers and clients in Bank
- Experienced in writing reports on business performance while I was working in bank, in final year project
- Good typing skill gained working as a data entry operator
Certification
NCFE CACHE Level 2 certificate in understanding safeguarding and prevent.
References
Lucinda White, Online Tutor and Assessor, Aspire Education Academy, 01706392737, lucindawhite@aspireeducationacademy.co.uk
Rakib Hossain, Manager, 07574372802, Orion Foods Ltd., 357 Green Street, London, E13 9AR
Additional Information
Course: NCFE CACHE Level 2 Certificate in understanding safeguarding and Prevent.
NCFE CACHE Level 2 certificate in Understanding behavior that challenges.
I like cooking. Cooking is a multitask which also needs patience.
Visiting different places and exploring nature gives me peace.
Timeline
Team Member
Orion Foods Limited (KFC)
09.2022 - Current
Paper Distributor
Eleven Staffing Services Limited
07.2022 - 09.2022
Master of Business Administration - Supply Chain Management
University of East London
05.2022 - 06.2023
Online Data Entry Operator
Golden Harvest InfoTech Limited
Bangladesh Islami Bank LTD
Bachelor of Business Administration (BBA) - Finance
Bangladesh Islami University (BIU)
Master of Business Administration (MBA) - Finance
Bangladesh Islami University
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