Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
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Sharjeel Nowaz

Bolton,Greater Manchester

Summary

Personal profile: My other targets are to be a keen reader and intellectual. My latter years of sales job roles have granted me the skills associated to customer service, sales, merchandising. Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.

Overview

24
24
years of professional experience

Work history

Customer service representative

Swissport ltd
Manchester, greater manchester
2023.09 - 2024.01

Printing boarding passes.

Briefing customers about flight information.

boarding passengers on to plane.

  • Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.

Customer Advisor

Serco
Manchester, Greater Manchester
2021.09 - Current
  • Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.

sales advisor

DSGI Dixons stores group international
2006.10 - 2007.05
  • Working with members of management and sales team to ensure that all daily sales activities are carried out according to company procedures..
  • Cold calling medium size businesses to arrange billing consultations
  • Record all daily transactions
  • Ensure customers are cared for in a professional and good manner
  • To review key performance indicators regularly in view of exceeding prior revenue parameters.

Sales advisor

Curry's
2004.10 - 2005.11
  • Assisting customers with product demonstrations,
  • Packing bags, merchandising, managing customer inquiries
  • Achieving targets
  • Operating and managing the tills
  • Maintaining the working environment up to health and safety standards for all staff members and clients and maintain a safe shopping environment for all the general public
  • To review key performance indicators regularly in view of exceeding prior revenue parameters.

Electrical retailer). Sales advisor

Curry's
2002.09 - 2003.06
  • Assisting customers with product demonstrations,
  • Packing bags, merchandising, auditing, to successfully resolve customer inquiries
  • To review key performance indicators regularly in view of exceeding margin
  • Achieving daily targets
  • Operating the tills
  • Warehouse duties.

Education

Diploma - Business management

Bolton university

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Bolton, sixth form College
lane
2002

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Smithills, secondary school
Smithills dean road
2000

Skills

  • Data confidentiality
  • Data verification procedures
  • Customer service
  • Dispute resolution
  • Customer support
  • Telephone support

Additional Information

  • .

Timeline

Customer service representative

Swissport ltd
2023.09 - 2024.01

Customer Advisor

Serco
2021.09 - Current

sales advisor

DSGI Dixons stores group international
2006.10 - 2007.05

Sales advisor

Curry's
2004.10 - 2005.11

Electrical retailer). Sales advisor

Curry's
2002.09 - 2003.06

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Bolton, sixth form College

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Smithills, secondary school

Diploma - Business management

Bolton university
Sharjeel Nowaz