Shannon Marie Monaghan

Within my current role at Keane i am completing the tasks such as

• Administered medication for improved health outcomes.
• Established rapport with clients by showing empathy and understanding, building trustful relationships.
• Maintained client confidentiality at all times, respecting their privacy rights.
• Assisted clients with mobility issues around the home, reducing risk of falls or injuries.
• Prepared nutritious meals, promoting better health.
• Provided daily living support to elderly patients, improving their quality of life.
• Ensured a clean and safe environment by performing household tasks.
• Adhered strictly to professional guidelines and standards delivering consistently high-quality service.
• Managed stressful situations calmly whilst providing compassionate support to clients.
• Ensured clients were correctly taking prescribed medications, maintaining optimal health.

In my role within Peking Inn i was taken telephone orders , serving face to face on counter whilst organising delivery's and collections whist serving walk ins. Experience at cash handling and taken card payments. Making sure shop was cleaned and floors brushed and mopped and bathrooms cleaned and stocked up.

In my role as a home support worker i went to clients houses and supported in tasks such as

• prompting and administering medication
• Preparing and serving food
• Preparing and serving drinks
• Assisting with personal hygiene
• Engaging with clients for their personal needs
• Assisted clients with mobility issues around the home, reducing risk of falls or injuries.
• Reported any changes in client's condition to healthcare professionals promptly, ensuring appropriate care was given.
• Maintained client confidentiality at all times, respecting their privacy rights.
• Adhered strictly to professional guidelines and standards delivering consistently high-quality service.
• Established rapport with clients by showing empathy and understanding, building trustful relationships.
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Within my role in Tim Horton's i carried out a variety of different tasks from

• Preparing hot and cold drinks
• serving customers
• Cash handling and card payments
• Preparing foods ( toasties , wraps , burgers , soup )

My role in Tim Horton's was fast paced and busy environment , also when was team member had to ensure all training was up to date and complete all in house training in food safety , pest control and many more modules. I was also ensuring floor space , tables and bathrooms were clean and hygienic at all times for customers.

Within my role as sales assistant in home bargains i was welcoming customers for friendly shopping experience whilst offering help to customers to ensure best shopping experience. I was also making sure shelf's were stocked and shop was clean whist unloading new stock from delivery's.