Shanice Dick
Catterick Garrison,North Yorkshire
Summary
Dedicated healthcare professional with comprehensive training in first aid and a healthcare certificate. Fully DBS checked and cleared, demonstrating a commitment to safety and trustworthiness. Proven ability to remain calm under pressure, excelling both independently and as part of a team.
Overview
26
26
years of professional experience
Work history
Activities coordinator
Maria Mallaband, Rosedale Care Home
Catterick Garrison, North Yorkshire
04.2025 - Current
- Engaged regularly with family members for feedback on activity schedules and preferences.
- Established strong rapport with participants, boosting their enthusiasm towards organised events.
- Conducted regular assessments of each resident's needs, tailoring activities accordingly.
- Improved community integration by organising local outings for residents.
- Coordinated outdoor excursions, enhancing residents' physical health and wellbeing.
- Collaborated with other staff members to ensure seamless activity implementation.
- Delivered personalised care by addressing individual interests in activity planning.
- Increased client satisfaction by planning and implementing various activities.
- Developed innovative programmes to boost participant engagement.
- Maintained up-to-date records of all participants' progress and responses to different activities.
- Provided emotional support to participants during challenging or strenuous activities.
- Assisted in residents' personal development with carefully planned educational programmes.
- Promoted active lifestyles amongst residents through well-organised fitness classes.
- Produced weekly activity programme, communicating social schedule to all residents.
- Worked within allocated budget to provide programme of activities and maintain stock of activity equipment.
- Kept all activities documented to inform future planning.
- Assisted residents with dementia to participate in activity sessions, reminiscence support and general support.
- Liaised with relatives and staff to incorporate birthdays, anniversaries and religious celebrations into activity calendar.
- Risk assessed planned activities and venues for safe operations.
- Organised trips around local community, arranging transport and verifying accessibility.
- Obtained resident feedback by joining one-to-one reviews and attending resident meetings.
- Explained exercises clearly to help clients move safely with maximum effort and results.
Health care assistant
Bluebird Care
Northallerton , North Yorkshire
03.2023 - 04.2025
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Provided attentive first-hand care, comfort and safety to patients.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Assisted in patient care, improved comfort and well-being.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Minimised care continuity issues by keeping thorough, accurate records.
- Safely escorted patients to and from medical appointments and hospital visits.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Accompanied client to medical or dental appointments, grocery and errands.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Safely and securely transported patients using hoists and wheelchairs.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Assisted with medicine and stock counting, ordering and replenishing.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Consistently arrived at work on time and ready to start immediately.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Submitted reports to manager regarding status of client.
- Kept patient environments clean and neat following optimum hygiene standards.
- Positioned, lifted and transported patients with limited mobility.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
Kitchen designer
MFI
Trowbridge , Wiltshire
09.2003 - 11.2008
- Managed overall project scope and adapted to accommodate unforeseen delays and material shortages.
- Drafted purchase orders and supply requisitions to facilitate project progress and timely execution.
- Handled customer queries professionally, building trust and fostering repeat business.
- Prepared accurate cost estimates for customers based on their specific requirements.
- Worked closely with installation teams to guarantee smooth implementation of designs.
- Assessed projects against budgets, adapting plans to meet cost limitations.
- Programmed space requirements from schematic design to construction document phase and installation.
- Selected furniture and accessories for different interior spaces and desired form or function.
- Provided detailed product information to clients, ensuring satisfaction with chosen materials.
- Designed and implemented bespoke kitchen layouts for optimised functionality.
- Helped clients to envision optimised kitchen space and functionality to promote innovative design ideas.
- Kept up-to-date with industry trends for incorporation into unique designs.
- Created 3D renderings of kitchen designs using CAD software, improving client visualisation.
- Designed floor plans, elevations, 3D perspective views and material boards for review and presentation, maintaining client input throughout.
- Produced and communicated detailed design plans using CAD software.
- Attended trade shows and exhibitions for exposure to global kitchen design trends.
- Increased revenue with cross-selling and upselling techniques, offering premium materials and elevated designs.
- Negotiated contracts with client, vendors and subcontractors to gain mutually favourable pricing and timelines across project.
- Consistently arrived at work on time and ready to start immediately.
- Designed digital and print materials to engage audiences.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Trainee hairdresser
Faces
Colchester , Essex
11.1999 - 08.2002
- Demonstrated good communication skills whilst interacting with customers.
- Educated customers on current beauty products and items.
- Replenished frequently used materials and notified [Job title] of low stock levels.
- Developed excellent rapport with clientele through consistent, high-quality service.
- Checked on customers throughout long appointments, maintaining continued comfort and contentment.
- Managed customer bookings, ensuring accurate and detailed appointment records were maintained.
- Contributed to increased client satisfaction by delivering prompt and courteous service.
- Worked under pressure during peak business hours, showcasing ability to handle stressful situations calmly.
- Performed basic hairstyling tasks such as blow-drying and straightening efficiently for client satisfaction.
- Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
- Introduced new hair and beauty treatments to enhance salon offerings.
- Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
- Built successful, long-standing client relationships, increasing repeat and referral business.
- Greeted, welcomed and provided refreshments to customers upon entry.
- Reported equipment issues and potential safety hazards to supervisor.
- Cleaned and sterilised tools and equipment used in hairstyling services.
- Managed cash registers, ensuring adequate funds and change ahead of salon opening.
- Followed health and safety regulations strictly whilst performing tasks, ensuring safe practices at the salon.
- Used conditioning treatments and products for enhanced client hair health.
Education
GCSEs - Maths C
Sir Charles Lucas Secondary School
Colchester06.1999
Skills
* First Aid trained
* Healthcare Certificate
*DBS checked and Cleared
*Good at working in a team or on my own
*Can keep calm in pressured environment
- Budgeting proficiency
- Media equipment use
- Confidentiality protocols
- Coordinating field trips
- Activity promotion
- Driver'S license
- Understanding individual needs
- Activity risk assessment
- Community engagement
Timeline
Activities coordinator
Maria Mallaband, Rosedale Care Home
04.2025 - Current
Health care assistant
Bluebird Care
03.2023 - 04.2025
Kitchen designer
MFI
09.2003 - 11.2008
Trainee hairdresser
Faces
11.1999 - 08.2002
GCSEs - Maths C
Sir Charles Lucas Secondary School