shane white
London,United Kingdom
Summary
Seasoned Security Door Supervisor with twelve years in maintaining safe environments and improving visitor experiences. Specialises in crowd control, first aid, and CPR to ensure compliance and safety. Delivers outstanding customer service while managing conflicts and collaborating effectively within teams.
Overview
11
11
years of professional experience
Work History
Security Door Supervisor
Greater london authiroty
London, The united Kingdom
02.2016 - 03.2026
- Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
- Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
- Cultivated strong client and employee relationships through polite, helpful, and attentive service.
- Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
- Created a friendly atmosphere by greeting guests as they entered and exited. in a warm and friendly manner as they entered and exited the building.
- Monitored CCTV systems vigilantly to identify and address potential security breaches.
- Monitored compliance with site rules to ensure safety and order, notifying violators and removing individuals as necessary.
- Assisted in emergency evacuations, guiding individuals to safety and accounting for all personnel.
- Responded promptly to medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
- Utilised CCTV surveillance systems to identify and document incidents, ensuring backup recordings for evidence.
- Completed official security checks of passengers and luggage before departure.
- Provided first aid and basic medical assistance in the event of injury, prioritising well-being until professional help arrived.
Security Officer
Servoca
London, The United Kingdom
08.2015 - 02.2016
- Patrolled various premises to prevent and detect signs of intrusion, ensuring the safety of personnel and property.
- Checked doors, windows and gates for signs of unauthorised entry.
- Partnered with local law enforcement to identify individuals wanted for previous criminal acts and disturbances.
- Managed crowd control at events, maintaining order and preventing disturbances or unsafe conditions.
Education
ACT Awareness E-learning
01-2021
ACT Security E Learning
01-2021
securicare
01-2019
British Red Cross
01-2019
high field
01-2015
city & guilds
01-2015
Skills
- Goal-oriented
- Customer service
- Helpful
- Attention to detail
- Adaptable
- Works under pressure
- Team collaboration
- Confidence
- Approachability
- First aid and CPR
- Crowd control
- Conflict management
- Timekeeping
- Passion
Timeline
Security Door Supervisor
Greater london authiroty
02.2016 - 03.2026
Security Officer
Servoca
08.2015 - 02.2016
ACT Awareness E-learning
ACT Security E Learning
securicare
British Red Cross
high field
city & guilds