Abdul qadeer Khan

• Working with Proact Security and Covering the Following h&m Group Stores
• H&m
• Arket
• Weekday
• & Other Stories
• COS
• Monki
• H&m Home
• Also Covered G-Star Jeans in Oxford Street

Duties & Responsibilities:

• Checking door scanners and making sure that they are in perfect working condition
• Checking tags on the stock
• Checking all security equipment
• Helping customers in removing the security tags if left by mistake from the staff
• Regular meetings with managers and assist them in safety and security improvements
• Always trying to provide safe environment for the customers and staff
• Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
• Remained flexible in rapidly moving environment and adapted to developing situations.
• Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
• Applied crowd-control techniques to foster order and safety.
• Mitigated risk of theft with vigilant observation.
• Controlled access points to prevent unauthorised entry.
• Dealt with difficult individuals or groups, maintained peace and order.
• Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
• Reported any suspicious behaviour to the management immediately.
• Provided excellent customer service, resolved disputes calmly and professionally.

• As a Packer:
• Mark and label containers, container tags, or products, using marking tools
• Measure, weigh, and count products and materials
• Examine and inspect containers, materials, and products in order to ensure that packing specifications are met
• Record product, packaging, and order information on specified forms and records
• Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks
• Seal containers or materials, using glues, fasteners, nails, and hand tools
• Load materials and products into package processing equipment
• Assemble, line, and pad cartons, crates, and containers, using hand tools
• Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools
• Transport packages to customers' vehicles
• Place or pour products or materials into containers, using hand tools and equipment, or fill containers from spouts or chutes
• On a Shipping Dock:
• Worked in the single pack department for a month before switching to the ship dock department
• Prepared pallets by following prescribed stacking arrangement and properly tagging pallets
• Making sure that the communication is key
• I have successfully worked at both single and multi packing departments
• Working as a process guide during peak and leading other associates teaching them how to build pallets and scan
• Loading trailers with packets in a safe manner
• Moving pallets and gaylords using pump truck
• If in charge with a CPT making sure all the pallets and the gaylords are loaded on the truck on time
• Working with others as a team towards a goal every day
• Teaching others how to do other jobs like building pallets, scanning boxes, loading unloading and being a process guide
• Learning new jobs in my current department like problem solving

• Handled customer complaints and resolving issues
• Dealt with schedule changes, employee call-ins, and other staffing issues
• Acted as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
• Delegated tasks to employees
• Kept day-to-day activities organized
• Recruited and interviewed new hires
• Provided training to employees
• Supervised employees and provided additional training and coaching as needed to ensure everyone is performing their job properly
• Resolved disputes between employees
• Addressed employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment
• Motivated employees to perform well
• Maintained a safe and clean work environment
• Trained employees in proper safety procedures and provided training updates as needed
• Managed projects as assigned and organized teams to assist in these efforts
• Maintained up-to-date knowledge of product and service changes

• Greeted customers in a timely fashion while quickly determining their needs
• Recommended merchandise to customers based on their needs and preferences
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Arranged goods in displays and on shelves
• Responded to customer questions and requests in a prompt and efficient manner
• Engaged with customers in a sincere and friendly manner
• Completed all cleaning, stocking and organising tasks in assigned sales area
• Built relationships with customers to increase likelihood of repeat business
• Took cash and card payments and made sure the till balances
• Dealt with returns
• Met sales targets