Worked training new staff on how to operate on the shop floor
I am able to dispense and make glasses and give recommendations on extra options and sales
I am also Cert 3 qualified, which enhances my ability to sell frames and lenses better as I have an understanding of the benefits and reasoning for the sale
Coordinating and booking appointments directly with customers and patients within Optical and Audiology setting
Dealing with complaints, refunds and handling store money to ensure the patients leave happy and ensuring everything is dealt with personally and taking responsibility for any mistakes
Ensuring the shop is clean, organised and set up before the day begins and at the end of day
Balancing staff training with proactive shop floor work, training as we work and ensuring they are comfortable and learning to be proactive
Level 1 In-Store Trainer Course signed off
Level 1 and Level 2 Optical Assistant training completed
Organising and managing Contact Lens orders and admin associated with ordering and selling Contact Lenses
Call Centre trained to handle phone lines and communicate with patients
Lab trained, I am able to glaze Single Vision and Multifocal glasses.
Delivering training workshops during store training days
Tech Manager for Brunch Shows
Adventure Bar
London
10.2023 - Current
I manage a team of 8 sound technicians who I assign work for at multiple venues for Brunch shows on the weekend in Central London
I write up schedules to communicate with performance managers
I cover shows if my staff are sick at any point
I sound check venues and work with venues to improve their sound systems for these shows
I sometimes DJ live at these shows in between performances to keep the audience entertained
I work in a fast paced environment and ensure the show runs smoothly for the singers and performers
I communicate with venue managers to ensure they are happy and the show is also to their standards
Night Life Events Promoter
Self Employed
London
09.2022 - Current
Professional DJ for Clubs, Festivals and international shows
Founder and head promoter of multiple successful club nights across the UK
Featured in TimeOut Magazine, Dazed Magazine and 5.18 Mag for success of events and influence associated with the event
Management of full teams in a hectic work environment, dealing with last minute issues and taking responsibility and acting proactively to solve any issues for my team and ticketholders
Promoting and successfully selling out club nights consistently over 2 years, working with multiple venues and teams
Paying invoices and dealing with all admin associated with the company
Producing flyers and online promotion for my club nights and DJ sets
Working with security teams and welfare teams to ensure safety and professionalism at all events
Conducting team meetings frequently to provide updates and budgeting for events
Collaborated with vendors to ensure smooth execution of promotional activities.
Coordinated logistics for multiple events simultaneously whilst maintaining exceptional attention to detail.
Worked closely with high-profile names and liaised with agents and PA's
Optical assistant
Specsavers Opticians
Golders Green, Barnet
01.2024 - 05.2024
Refer to Specsavers North Finchley
Lighting and Sound Designer
The Mill Hill School
Mill Hill, Barnet
01.2022 - 01.2024
Being head of lighting and sound design in the Theatre department of The Mill Hill School
Doing regular safety checks of all of the spaces and ensuring clean and safe environments before shows and lessons
Working on multiple shows a term working with all age ranges from Nursery to Sixth form
Rigging and patching lights and speakers working at heights safely
Teaching students how to effectively design Lighting and Sound plots for theatre shows
Completing Risk assessments for all shows and spaces
Managing each show as Stage Manager as well as Lights and sound, providing safety checks of props, staging and any external equipment, constructing either by myself or as part of a team
Completing all of the admin associated with Lighting and Sound design at Mill Hill