Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Education
Languages
Timeline
Generic

Shammah Muringayi

Plymouth,Devon

Summary

Dedicated professional with a strong foundation in customer service and hospitality, excelling in multitasking efficiency and problem-solving. Demonstrates expertise in cash handling, payment processing, and tactful up-selling, ensuring seamless operations and enhanced customer satisfaction. Proficient in food preparation, serving, and maintaining cleanliness and hygiene standards. Skilled in patient care assistance, including meal preparation support and communicating with dementia patients. Committed to team collaboration and knowledge sharing to achieve organisational goals.

Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.

Overview

3
3
years of professional experience

Work history

Health care assistant

Plymcare
Plymouth, Devon
10.2025 - Current
  • Assisted with daily living activities for residents to ensure comfort and wellbeing.
  • Collaborated with team members to create a safe and clean environment for residents.
  • Transported patients to various locations within facility while ensuring their comfort.
  • Assisted in meal preparation and feeding to meet dietary requirements of residents.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.

Volunteered to help a student with reading

Tavistock college
Tavistock, Devon
05.2024 - 08.2024


Key responsibilities:


  • Engaged with the student, fostered a sense of belonging in the student.
  • Provided support and encouragement and created a positive learning environment
  • Fostered a love of reading


Key achievements:


  • The student's reading impoved greatly compared to when I first started to help him



Waitress assistant

Town Fryer
Torpoint, Cornwall
01.2023 - 08.2023


Key responsibilities:


  • Managed cash register efficiently, ensuring accurate billing process for customers.
  • Delivered meals swiftly, contributing to positive dining experience for guests.
  • Followed health regulations whilst handling food, promoting safe practices.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Enhanced dining experience through friendly interaction with customers.
  • Ensured customer satisfaction by addressing queries and complaints promptly.
  • Assisted in food preparation, ensuring prompt service during busy times.
  • Enhanced customer service by promptly taking orders and delivering food.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Greeted customers, presented menus and shared information about available special items.

Education

A-Levels - Biology

Tavistock college
Tavistock, DEV

A-Levels - Chemistry

Tavistock college
Tavistock, DEV

A-Levels - Psychology

Tavistock college
Tavistock, DEV

GCSEs - English

Torpoint Community College
United Kingdom

GCSEs - Math

Torpoint Community College
United Kingdom

Skills

  • Basic mathematics
  • Tactful up-selling
  • Multitasking efficiency
  • Cash handling
  • Payment Processing
  • Table clearing
  • Food preparation
  • Food serving
  • Order taking
  • Table arranging and cleaning
  • Opening and closing procedures
  • Cleaning procedures knowledge
  • Resilience and adaptability
  • Problem solving
  • Knowledge sharing
  • Team collaboration
  • Customer service
  • Time management
  • Communication skills
  • Cleanliness and hygiene
  • Patient care assistance
  • Meal preparation support
  • Personal hygiene support
  • Multitasking under pressure
  • Communicating with dementia patients


Accomplishments

    I took part in the Chemistry Olympiad and received a bronze medal.

    I was a prefect at Tavistock College during the course of my A-levels (which I will have completed this year 2025 in August.)

Languages

IELTS overall score 8

Education

other,other,other

Languages

English

Timeline

Health care assistant

Plymcare
10.2025 - Current

Volunteered to help a student with reading

Tavistock college
05.2024 - 08.2024

Waitress assistant

Town Fryer
01.2023 - 08.2023

A-Levels - Chemistry

Tavistock college

A-Levels - Psychology

Tavistock college

GCSEs - English

Torpoint Community College

GCSEs - Math

Torpoint Community College

A-Levels - Biology

Tavistock college
Shammah Muringayi