Shamas Parviz
High Wycombe ,Buckinghamshire
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Care assistant
Bluebird Care
Milton Keynes
Owner of Mechanic Business
Alloy Repair
High Wycombe, Buckinghamshire
07.2019 - 02.2023
- Generated strategic business plan and budgets through market analysis and responsible fiscal management.
- Hired, trained and mentored staff in sales and marketing strategies.
- Demonstrated exceptional customer service by employing tailored and consultative sales approach.
- Harnessed five years experience within retail to drive market expansion.
- Used exceptional skills in leadership, communication and team building to instill strong company-wide culture.
- Understood trends and developments in mechanic market.
- Controlled use and flow of resources, guaranteeing adequate supply for daily operations.
- Researched and identified potential business opportunities in untapped markets to drive revenue.
Care assistant
Bluebird Care
Milton Keynes Village, Milton Keynes
01.2019 - 08.2019
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
Takeaway assistant
Kfc
High Wycombe, Buckinghamshire
06.2018 - 12.2018
- Prepared and packaged food for delivery and collection.
- Developed expertise in fast food cuisine to easily manage detailed customer queries and provide informed menu recommendations.
- Maintained clean and organised front of house area to welcome customers.
- Processed payments using POS system and kept till in balance even in peak periods.
- Followed stringent hygiene measures to prevent cross-contamination and promote Infection Prevention and Control (IPC) standards.
- Illustrated exceptional customer service with every customer interaction even in busy periods.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
NVQ Level 3 - Motor Mechanic
Aylesbury College
High Wycombe, Buckinghamshire 09.2017 - 09.2018
GCSEs -
Cressex Community School
High Wycombe, Buckinghamshire 09.2011 - 07.2015
Skills
- Project budgeting
- Decision making
- Produce purchasing
- Quality Assurance
- Shift scheduling
- Staff supervision
- External recruitment
- Conflict resolution
- Performance evaluations
Languages
English
Fluent
Urdu
Fluent
Punjabi
Fluent
Timeline
Owner of Mechanic Business
Alloy Repair
07.2019 - 02.2023
Care assistant
Bluebird Care
01.2019 - 08.2019
Takeaway assistant
Kfc
06.2018 - 12.2018
NVQ Level 3 - Motor Mechanic
Aylesbury College
09.2017 - 09.2018
GCSEs -
Cressex Community School
09.2011 - 07.2015
Care assistant
Bluebird Care
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