Vishal Shah
Manchester,United Kingdom
Summary
Results-driven Business Management Professional offering 8+ years of experience. Adept at helping companies improve operational efficiency and team productivity. Hands-on leader with exceptional organisational, critical thinking and prioritisation skills. A self-motivated professional pursuing a Master's in MSc Management with International Business from The University of Huddersfield. Skilled in Marketing Management, Sales, Communication, Customer Relationship Management (CRM), and Corporate Communications. Proactive and skilled in tackling compelling challenges with proactive solutions. Strong Research & Development Skills with Data Analytics and Management efficiency to keep stakeholders happy. Highly effective at techniques used to close sales opportunities. Personable, motivated team player with extensive industry knowledge.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Care Assistant
Cera Care
Manchester, Greater Manchester
05.2022 - Current
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Monitored individual's physical and emotional well-being, promptly reporting changes and providing suggestions for care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained confidentiality and compliance standards for optimised patient care.
Business Development Consultant
Space Intelligence Ltd.
Edinburgh
12.2022 - 03.2023
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Drew on an understanding of key markets to push the development of business strategies.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Launched new product lines with strong retail and marketing strategy.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Aligned team activities towards ambitious growth plans to achieve impressive, lasting results.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
Sr. Business Analyst
ASK-EHS Engineering & Consultants PVT LTD
Surat, India
03.2018 - 12.2022
- Mapped current business and operational processes and offered recommendations for improvement.
- Documented process flows and developed requirements for functional improvements.
- Communicated with customers, employees and other individuals to answer questions and explain information.
- Reviewed files, records and historic data to obtain required business information for development requests.
- Identified workflow bottlenecks and implemented new and improved processes and policies.
- Collaborated throughout systems development lifecycles, from requirements gathering to production releases.
- Met end-user goals by supporting strategic planning initiatives for applications.
- Informed the project board of emerging business and financial operations issues as part of my stakeholder management role.
- Developed and implemented strict stakeholder management strategies to ensure successful project deliveries.
- Negotiated contract terms for maximised client benefit and profit.
Senior Business Development Executive
IPCalculus Information Services Pvt. Ltd
Surat, India
07.2015 - 02.2018
- Identified and closed new business opportunities through strategic networking, enhancing valuable client bases.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Created a new client pipeline to meet monthly targets.
- Drew on an understanding of key markets to push the development of business strategies.
- Influenced key decision-making and established trust with stakeholders.
- Oversaw full sales lifecycle from prospecting clients to closing deals.
Business Development Executive
IPCalculus Information Services Pvt. Ltd
Surat, India
07.2013 - 06.2015
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Logged call details and customer information in secure systems, improving data collection measures.
- Maintained accurate knowledge of current services to provide informative customer advice.
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Achieved daily performance targets, aiding department progression towards sales goals.
- Forecasted sales and market trends to improve business strategy.
Education
Master's degree - MSc Business Management with International Business
The University of Huddersfield
Huddersfield, United Kingdom 01.2022 - 02.2023
Bachelor's degree - Electronics and Communications Engineering
C. G. Patel Institute Of Technology
India 07.2009 - 06.2013
School - Science & Technology
Atomic Energy Central School
India2009
Skills
- Business systems analysis
- Scope and project definition
- Workflow analysis
- Strategic consultancy
- Data mining
- Business analysis
- Salesforce
- Business planning
- Project budgeting
- Requirement gathering
- Process mapping
- Marketing materials development
- Competitive and trend analysis
- Marketing campaign management
- Market and competitive analysis
- Relationship management
- CRM
Certification
- The Fundamentals of Digital Marketing - Google Digital Garage
- Marketing & Communication - International Business Management Institute (IBMI)
- The COSHH Risk Assessor Certification - The Knights of Safety™ Academy
- ISO 45001:2018 Occupational Health & Safety Management System Awareness - The Knights of Safety™ Academy
- AWS Machine Learning - Amazon Web Services (AWS)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Fluent
Hindi
Native
Gujarati
Native
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Business Development Consultant
Space Intelligence Ltd.
12.2022 - 03.2023
Care Assistant
Cera Care
05.2022 - Current
Master's degree - MSc Business Management with International Business
The University of Huddersfield
01.2022 - 02.2023
Sr. Business Analyst
ASK-EHS Engineering & Consultants PVT LTD
03.2018 - 12.2022
Senior Business Development Executive
IPCalculus Information Services Pvt. Ltd
07.2015 - 02.2018
Business Development Executive
IPCalculus Information Services Pvt. Ltd
07.2013 - 06.2015
Bachelor's degree - Electronics and Communications Engineering
C. G. Patel Institute Of Technology
07.2009 - 06.2013
School - Science & Technology
Atomic Energy Central School
- The Fundamentals of Digital Marketing - Google Digital Garage
- Marketing & Communication - International Business Management Institute (IBMI)
- The COSHH Risk Assessor Certification - The Knights of Safety™ Academy
- ISO 45001:2018 Occupational Health & Safety Management System Awareness - The Knights of Safety™ Academy
- AWS Machine Learning - Amazon Web Services (AWS)
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