SHAHRUKH KHAN
Rochdale,LANCASHIRE
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth, using a variety of ethical, effective sales techniques to retain customers and provide value to businesses. Extremely well-versed with computers and software, with exceptional problem-solving skills, making me highly competent within the office space, as well as having strong interpersonal communication skills to help achieve goals outside of this environment,
Overview
4
4
years of professional experience
1
1
Certification
Work history
Sales Representative
DMG Client Solutions
Manchester, Lancashire
06.2023 - Current
- Developed new business by networking with valuable customers.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Helped resolve client problems quickly with superior customer service.
- Collected and processed payments.
- Contacted satisfied customers to offer additional services.
- Used consultative sales approach to understand and meet customer needs.
- Prepared sales contracts and oversaw signing of both parties.
- Responded to telephone and in-person requests for information.
- Completed customer searches to generate new leads.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
Pharmacy Assistant
Croft Shifa Pharmacy
Rochdale
10.2022 - 04.2023
- Kept pharmacy counter and related areas clean, neat and organised
- Greeted customers and provided friendly, knowledgeable healthcare advice and service
- Assisted pharmacy staff in preparing medications and filling orders
- Provided accurate waiting times to customers waiting for prescriptions
- Updated patient information to achieve accurate medical records
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures
- Minimised patient waiting times through excellent prioritisation and multitasking
- Updated system with current customer, payment and inventory information.
- Diligently provided safe and correct transfer of dispensed items to appropriate patients.
Telecom Sales Assistant
Fletcher and Co
Manchester
12.2021 - 09.2022
- Prospecting B to B clients from SME to establish need for telecoms and broadband services
- Identifying new business and creating pipelines
- Using tele-sales email and social media marketing
- Preparing forms and agreements to complete sales
- Use company back-office system to maintain data
- Account management
- Working as part of a team to achieve goals and targets
- Closing sales from lead generation.
Dessert Chef
Cookies and Cream
Rochdale
01.2020 - 11.2021
- Monitored inventory levels in stockrooms, promptly ordering low-stocked supplies and ordering extra for special events
- Monitored portion and waste control, amending portion size to reduce waste and increase profits
- Collaborated with manager to analyse and approve cookie dough and cake selections according to customer requests
- Created a range of delicious desserts, cakes and milkshakes by accurately following set recipes
- Created orders on average within 15-minute timeframe, while maintaining accuracy and attention to detail
- Kept work surfaces and kitchen clean through wiping them thoroughly, maintaining staff and customer safety
- Measured, mixed and prepped raw materials according to company specifications and recipes
- Handled cleaning materials and chemicals safely and responsibly, continually adhering to use and disposal guidance.
- Identified staffing needs and helped recruit and train personnel.
Restaurant Waiter
Heavenly Desserts
Bradford, West Yorkshire
06.2019 - 12.2019
- Facilitated prompt and accurate seating and service of all guests
- Delivered exceptional, friendly and fast service
- Resolved problems promptly and escalated larger concerns to management
- Hand-washed dishes and glassware thoroughly
- Maintained safe food handling standards at all times
- Greeted new customers, answered initial questions and took drink orders
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Served guests promptly to ensure food remained at proper temperatures
- Complied with all health department regulations and rectified issues immediately
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests
- Cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators
- Educated guests on daily specials and menu offerings, enabling decisions on starters, entrees and desserts
- Recorded orders and partnered with team members to serve food and beverages
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Education
GCSEs - High School
Bury Grammar School
Bury 09/2015 - 07/2019
Certificate of Higher Education - Sport and Exercise Science and Nutrition
Rochdale Academy Football College
Rochdale 09/2019 - 07/2022
Skills
- Extensive knowledge of how to use Microsoft Word, Excel and PowerPoint
- Adobe Photoshop and CoralDraw knowledge
- Retail marketing
- Staff training
- Customer relations
- Sales expertise
- Face-to-face selling
- Customer service
- Problem solving strength
- Teamwork and collaboration
- Records management
- Marketing
- Retention strategies
- Interpersonal communication skills
- Exemplary communicator
- Product knowledge
- Account development
- Target-driven
- Company processes
- Expense reporting
Languages
English
Native
Arabic
Intermediate
Urdu
Fluent
Certification
- Level 1 in Coaching Football
- Health and Safety trained
- Food Hygiene and Safety Standard Certificate
- Multiple tournaments and competitions won within the sporting environment (can provide references to clarify)
Timeline
Sales Representative
DMG Client Solutions
06.2023 - Current
Pharmacy Assistant
Croft Shifa Pharmacy
10.2022 - 04.2023
Telecom Sales Assistant
Fletcher and Co
12.2021 - 09.2022
Dessert Chef
Cookies and Cream
01.2020 - 11.2021
Restaurant Waiter
Heavenly Desserts
06.2019 - 12.2019
GCSEs - High School
Bury Grammar School
09/2015 - 07/2019
Certificate of Higher Education - Sport and Exercise Science and Nutrition
Rochdale Academy Football College
09/2019 - 07/2022
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