NOOMAN AHMED
Birmingham ,West Midlands
Summary
A dedicated and reliable professional with an extensive background in customer service, retail, and hospitality. Proven track record of working effectively in fast-paced environments, including major UK retailers like Tesco and Royal Mail. Possesses a "can-do" attitude, excellent communication skills, and a strong commitment to team success. British-born with a flexible approach to shift patterns and a focus on delivering high-quality service.
Overview
11
11
years of professional experience
Work History
Restaurant Waiter (Short-term Contract)
123 RESTAURANT LTD
Worcestershire, West Midlands
01.2025 - 01.2026
- Delivered professional service in a busy dining environment, ensuring a positive guest experience.
- Managed food hygiene standards and table presentation to a high level.
- Accurately handled dietary requirements and communicated effectively with kitchen staff.
Festive Colleague (Seasonal Contract)
Tescos
West Bromwich, West Midlands
10.2024 - 12.2024
• Supported the store during the peak Christmas period, ensuring shelves were fully stocked.
• Maintained high standards of product presentation and assisted customers with locating items.
Night Stock Replenish (Short-term Contract)
Tescos
Chadderton, Greater Manchester
07.2023 - 09.2023
- Worked efficiently under tight deadlines to ensure store readiness for morning trade.
Mail Sorter (Seasonal Contract)
Royal Mail
Atherstone, West Midlands
11.2019 - 01.2020
• Processed high volumes of mail and parcels accurately to meet strict delivery deadlines.
Catering General Assistant (Permanent Contract)
Hospitality
United Kingdom
01.2015 - 01.2020
- Provided flexible support for large-scale events, focusing on teamwork and speed of service.
Education
Level 2/3 - Mentoring
Nova Education Trust
01.2021
Level 3/4 - Business Studies
London School of Science & Technology (Aston Campus)
01.2019
90 Credits: Level 3 - Media
South and City College Birmingham
01.2016
BTEC Media: BTEC (NVQ) - Engineering, Functional Skills Level 1 and 2 in Mathematics/English Literature
James Watt Campus BMET
01.2014
English - Grade D, Applied Science - Pass, OCR National ICT - level 2 - GCSEs
Great Barr Secondary School
01-2011
Skills
- Customer Excellence: Skilled in face-to-face service and resolving inquiries efficiently
- Retail Operations: Experienced in stock replenishment, merchandising, and POS systems
- Reliability: Strong history of punctuality and meeting targets in high-pressure roles
- Team Leadership: Natural ability to motivate others and coordinate tasks
- IT Proficiency: Fully computer literate with experience in scanner technology and data entry
- Communication: English (Native/C2),Bangla
REFERENCES
ABDUL M. CHOUDHURY
SHUMON
Tel: 0121 328 2929
Mob: 07814 700 252
Email: shumon_121@hotmail.co.uk
Timeline
Restaurant Waiter (Short-term Contract)
123 RESTAURANT LTD
01.2025 - 01.2026
Festive Colleague (Seasonal Contract)
Tescos
10.2024 - 12.2024
Night Stock Replenish (Short-term Contract)
Tescos
07.2023 - 09.2023
Mail Sorter (Seasonal Contract)
Royal Mail
11.2019 - 01.2020
Catering General Assistant (Permanent Contract)
Hospitality
01.2015 - 01.2020
Level 2/3 - Mentoring
Nova Education Trust
Level 3/4 - Business Studies
London School of Science & Technology (Aston Campus)
90 Credits: Level 3 - Media
South and City College Birmingham
BTEC Media: BTEC (NVQ) - Engineering, Functional Skills Level 1 and 2 in Mathematics/English Literature
James Watt Campus BMET
English - Grade D, Applied Science - Pass, OCR National ICT - level 2 - GCSEs
Great Barr Secondary School