Hi, I’m
Shafna Begum
Neath,West Glamorgan
Summary
Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills. I have also supported a handful of people with maternity care, in terms of appointment support, help overcome language barriers through translating and provided moral support during birth and surgery.
Overview
25
years of professional experience
3
years of post-secondary education
Work history
Caring for my DadHeath, West Glamorgan
Carer
2018.01 - Current (8 education.years_Label & 4 education.months_Label)
Job overview
- Picked up client shopping and prescriptions.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Assisted clients with adapting to life changes due to bodily or brain injuries.
- Kept detailed records of care activities, condition changes and treatment responses.
- Hoovered and tidied rooms with keen eye for detail.
- Involved clients in decision-making to promote independence.
Self-employedHeath and Reach, West Glamorgan
Business owner
1999.04 - 2016.05 (17 education.years_Label & 1 education.month_Label)
Job overview
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Supervised staff to deliver top-quality service in alignment with company objectives.
- Reviewed financial data and reports to formulate annual and quarterly budgets.
Education
UWTSDSwansea, City and County of Swansea
Bachelor of Arts from Business Leadership and Management
2017.09 - 2020.07 (2 education.years_Label & 10 education.months_Label)
Skills
- Dementia care
- Elderly care
- Personal care
- Trustworthy and reliable
- Social care
- Staffing oversight
- Financial leadership
- Customer service
- Customer relations
- Employee management
- Problem-solving
- Time management
- Multilingual
Affiliations
- Going on walks in nature
- Gardening
Languages
English
Fluent
Bangla
Fluent
Hindi
Advanced
Urdu
Advanced
Timeline
Carer
Caring for my Dad
2018.01 - Current (8 education.years_Label & 4 education.months_Label)
UWTSD
Bachelor of Arts from Business Leadership and Management
2017.09 - 2020.07 (2 education.years_Label & 10 education.months_Label)
Business owner
Self-employed
1999.04 - 2016.05 (17 education.years_Label & 1 education.month_Label)