Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Shadia Zaman

Cardiff

Summary

Licensed SIA Door Supervisor with a strong foundation in customer service and problem resolution. Skilled in first aid, food hygiene, and proficient in MS Office, with excellent communication abilities that enhance team collaboration and client satisfaction. Dedicated to maintaining safety standards while delivering exceptional service, with a focus on efficiency and professionalism.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Warehouse Operator

Staffline Recruitment Limited
Merthyr Tydfil
11.2024 - Current
  • Secured pallets, cages and stillages in line with health and safety standards.
  • Supported other departments as required; demonstrated flexibility and team spirit.
  • Understood and complied with changing safety, quality and production standards.
  • Picked orders accurately, reducing instances of return or exchange.

Library volunteer

Cardiff Central Library
Cardiff
06.2024 - 09.2024
  • Arranged library shelves alphabetically to support visitor engagement
  • Sorted and arranged books by category in shelves.
  • Helped customers to successfully use library computers and equipment.
  • Checked in and out books and scanned library cards.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves following classification system when returning to circulation.
  • Sorted and replenished books to boost borrowing opportunities.

Education

LLM Laws - International Commercial Law

University of South Wales
Pontypridd, RCT
02.2023 - 08.2024

Bachelor of Laws (LLB) - English Medium

American International University Bangladesh
01.2017 - 02.2021

Skills

  • Licenced SIA Door Supervisor
  • Customer Service
  • Fast Aid
  • Excellent communication skills
  • Food Hygiene Certificate
  • MS Office
  • Problem Resolution

Certification

  • Level 2 Award for Door Supervisors in the Private Security Industry by British Institute of Innkeeping Awarding Body (BIIAB)
  • First Aid
  • The Food Safety & Hygiene Certificate Level 2

References

References available upon request.

Timeline

Warehouse Operator

Staffline Recruitment Limited
11.2024 - Current

Library volunteer

Cardiff Central Library
06.2024 - 09.2024

LLM Laws - International Commercial Law

University of South Wales
02.2023 - 08.2024

Bachelor of Laws (LLB) - English Medium

American International University Bangladesh
01.2017 - 02.2021

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Shadia Zaman