Summary
Experienced medical professional with diverse background in Clinical Medicine, Quality Assurance, Health Insurance, Data Analytics, Data Science, and Health Care Administration. I am passionate about healthcare system reform, health equity, and population health management. I am rounding up a Master's degree in Applied AI and Data Science, and I am proficient in using data analytic tools and software to conduct population health assessments and identify program opportunities. I also have multiple certifications in quality improvement, risk management, and target market analysis. I have leveraged several tools to facilitate understanding, communicating and monitoring large datasets over the years including BI tools, programming languages and statistical techniques. My goal is to leverage my skills and expertise to drive innovation and excellence in healthcare delivery and outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director, Provider Relationship Management
Reliance Health
01.2023 - 03.2023
- Built Stakeholder Profiling frame works leading to 25% decline in access denials Generated Customer experience maps and models Developed and managed products for internal and external customers Expanded the provider database features to monitor over 50 features leading to improved clustering
Head, Medical Services and Quality Assurance
Redcare HMO
01.2022 - 12.2022
- Data Analyst: Analyzed and delivered insightful solutions on medical Loss Ratio, Customer Satisfaction, False claims ratio etc with Reduced the error margin on claims forecasting to 2.5% Reported on over 20 KPIs to the C-suite Quality Improvement execution
- Beneficiary clustering and pattern matching for underwriting input Stakeholder management.
Deputy Medical Director (Medical Administrator)
Lagoon Hospitals
09.2021 - 01.2022
- Care Coordination
- Quality Monitoring and Improvement Resource and Manpower Planning
Co-founder
CPD Online
11.2007 - 01.2022
- Online professional development.
Head, Provider Relations and Special Duties
SUNU Health Nigeria
08.2018 - 09.2021
- Business Intelligence and Analysis
- Product development and Re-engineering
- Market Survey and Industry reviews
- Process Mapping and Auditing
- Lead profiling, Relationship Building, and Negotiation
- Oversight on all Digital Marketing and customer engagement activities.
Senior Manager: Provider Relationship Management
SUNU Health Nigeria
08.2017 - 08.2018
- Lead, Relationship Management with Medical Institutions
- Quality Assurance & Improvement; Customers' Clinical and Non-Clinical Experience
- Maintaining statutory and regulatory standards across all spheres of care
- Management of focus group for treatment protocols and better customer service with key opinion leaders and care benefactors
- Product development
- Policy Development.
Assistant Manager, Medical Operation, Claims and Provider Management
Oceanic Health Management Limited
12.2015 - 08.2017
- Oversight on Provider Education and support
- Preventive health strategies amongst the covered population
- Budgeting and Finance Management
- Maintaining a healthy atmosphere between about 500 hospitals and nearly 40,000 potential patients.
Country Medical Manager
03.2015 - 12.2015
- Business Development and Market surveillance
- Market awareness and sales of Capsule Endoscopy and new product lines
- Developing and maintaining organizational framework
- Marketing Presentations
- Personnel Management
- Supervision of all marketing and corporate affairs
- Maintenance of quality in service delivery.
Health Plan Manager(Lagos and West region)
Oceanic Health Management Limited
08.2014 - 02.2015
Quality Assurance Manager
Reddington Hospital
02.2014 - 07.2014
- Ensuring highest standard of care through regular auditing and monitoring of processes
- Monitoring policies and procedural adherence
- Resolution of complaints and incidences
- Applying quality techniques and tools to identify causes of inefficiencies and recurrent problems in the system
- Offering recommendations or remedial actions in line with CQI procedures.
Senior Medical Officer
Reddington Hospital
10.2009 - 02.2014
Education
MSc Applied AI and Data Science, Computer Science -
01.2024
Bachelor of Medicine, Bachelor of Surgery (MBBS), Medicine - undefined
01.2006
Skills
- Business Development
- Python (Programming Language)
- Benefits Negotiation
- Leadership
- Claims Management
- Business Analytics
- Business Relationship Management
- SQL
- Microsoft Office
- Programming
- Project Management
- Crisis Management
Certification
- Quality Improvement Tools Course - SQHN Page
- Target Market Analysis - Augusta Consulting
- Certificate in Risk Management in Healthcare - SQHN Page
- Predictive Analytics Essential Training: Data Mining - LinkedIn
- Data Visualizations with Plotly - LinkedIn
- SQL for Data Analysis - LinkedIn
- AWS Certified Data Analytics - Specialty (DAS-C01) Cert Prep: 4 Analysis and Visualization - LinkedIn
- NLP with Python for Machine Learning Essential Training - LinkedIn
- Statistics Foundations 1: The Basics - LinkedIn
- Statistics Foundations 2: Probability - LinkedIn
- Statistics Foundations 3: Using Data Sets - LinkedIn
- Statistics Foundations 4: Advanced Topics - LinkedIn
- Applied Machine Learning: Foundations - LinkedIn
- Applied Machine Learning: Algorithms - LinkedIn
- Applied Machine Learning: Ensemble Learning - LinkedIn
- R for Data Science: Analysis and Visualization - LinkedIn
- Natural Language Processing with PyTorch - LinkedIn
Timeline
Director, Provider Relationship Management - Reliance Health
01.2023 - 03.2023
Head, Medical Services and Quality Assurance - Redcare HMO
01.2022 - 12.2022
Deputy Medical Director (Medical Administrator) - Lagoon Hospitals
09.2021 - 01.2022
Head, Provider Relations and Special Duties - SUNU Health Nigeria
08.2018 - 09.2021
Senior Manager: Provider Relationship Management - SUNU Health Nigeria
08.2017 - 08.2018
Assistant Manager, Medical Operation, Claims and Provider Management - Oceanic Health Management Limited
12.2015 - 08.2017
Country Medical Manager -
03.2015 - 12.2015
Health Plan Manager(Lagos and West region) - Oceanic Health Management Limited
08.2014 - 02.2015
Quality Assurance Manager - Reddington Hospital
02.2014 - 07.2014
Senior Medical Officer - Reddington Hospital
10.2009 - 02.2014
Co-founder - CPD Online
11.2007 - 01.2022
Solent University - MSc Applied AI and Data Science, Computer Science,
Lagos State University - Bachelor of Medicine, Bachelor of Surgery (MBBS), Medicine,
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