Seongah Monique Kim
London,United Kingdom
Summary
Enthusiastic Restaurant Manager with educational background in Business and Wine. Achieves company goals through exceptional planning and prioritisation with strong organisational skills and in-depth wine knowledge.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Restaurant manager
Lady of the Grapes
London, United Kingdom
11.2024 - Current
- Developed relationships with suppliers for better inventory management.
- Increased table turnover rate with efficient floor management.
- Enhanced customer satisfaction by addressing and resolving complaints promptly..
- Conducted regular meetings with staff; communicated updates and received feedback.
- Recruited and trained high-performing team members to deliver faultless customer care and to enhance service quality
Freelance Sales Specialist
Lady of the Grapes' Wines
London
06.2024 - Current
- Created compelling sales pitches to attract potential customers.
- Participated in trade shows and industry events, raising brand awareness.
- Identified potential clients with extensive market research.
Restaurant supervisor
Lady of the Grapes
London
02.2024 - 10.2024
Junior Sommelier
Lady of the Grapes
London
07.2023 - 01.2025
Freelance Translator
Avantio
Valencia, Spain
07.2017 - 10.2018
- Translated Spanish and English to Korean, using industry-specific terminology(hospitality) to execute high-quality translation
- Reviewed submitted translations, proofreading to spot and correct errors in word choice
Assistant bar manager
fun Beerking
Seoul, Korea
04.2015 - 10.2015
Education
Bachelor of Arts - Business and Management
Durham University
Durham 10.2019 - 06.2023
Global Marketing
Universidad Autónoma de Madrid
Madrid 06.2022 - 07.2022
Skills
- In-depth wine knowledge
- Hospitality business management
- Promotion and upselling techniques
- Employee management
- Staff training and development
- Complaint management
- Supervisory skills
Certification
- WSET Level 4 Diploma in Wine (current), Wine and Spirit Education Trust
- Italian Wine Scholar (July 2021), Wine Scholar Guild
- WSET Level 3 in Wine, Pass with Merit (Dec, 2020), Wine and Spirit Education Trust
- French Wine Scholar (Dec 2020), Wine Scholar Guild
Languages
English
Fluent
Korean
Native
Spanish
Advanced
Timeline
Restaurant manager
Lady of the Grapes
11.2024 - Current
Freelance Sales Specialist
Lady of the Grapes' Wines
06.2024 - Current
Restaurant supervisor
Lady of the Grapes
02.2024 - 10.2024
Junior Sommelier
Lady of the Grapes
07.2023 - 01.2025
Global Marketing
Universidad Autónoma de Madrid
06.2022 - 07.2022
Bachelor of Arts - Business and Management
Durham University
10.2019 - 06.2023
Freelance Translator
Avantio
07.2017 - 10.2018
Assistant bar manager
fun Beerking
04.2015 - 10.2015
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