Seongah Monique Kim
London,United Kingdom
Summary
Enthusiastic Restaurant Manager with educational background in Business and Wine. Achieves company goals through exceptional planning and prioritisation with strong organisational skills and in-depth wine knowledge.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Restaurant manager
Lady of the Grapes
London, United Kingdom
2024.11 - Current
- Developed relationships with suppliers for better inventory management.
- Increased table turnover rate with efficient floor management.
- Enhanced customer satisfaction by addressing and resolving complaints promptly..
- Conducted regular meetings with staff; communicated updates and received feedback.
- Recruited and trained high-performing team members to deliver faultless customer care and to enhance service quality
Freelance Sales Specialist
Lady of the Grapes' Wines
London
2024.06 - Current
- Created compelling sales pitches to attract potential customers.
- Participated in trade shows and industry events, raising brand awareness.
- Identified potential clients with extensive market research.
Restaurant supervisor
Lady of the Grapes
London
2024.02 - 2024.10
Junior Sommelier
Lady of the Grapes
London
2023.07 - 2025.01
Freelance Translator
Avantio
Valencia, Spain
2017.07 - 2018.10
- Translated Spanish and English to Korean, using industry-specific terminology(hospitality) to execute high-quality translation
- Reviewed submitted translations, proofreading to spot and correct errors in word choice
Assistant bar manager
fun Beerking
Seoul, Korea
2015.04 - 2015.10
Education
Bachelor of Arts - Business and Management
Durham University
Durham 2019.10 - 2023.06
Global Marketing
Universidad Autónoma de Madrid
Madrid 2022.06 - 2022.07
Skills
- In-depth wine knowledge
- Hospitality business management
- Promotion and upselling techniques
- Employee management
- Staff training and development
- Complaint management
- Supervisory skills
Certification
- WSET Level 4 Diploma in Wine (current), Wine and Spirit Education Trust
- Italian Wine Scholar (July 2021), Wine Scholar Guild
- WSET Level 3 in Wine, Pass with Merit (Dec, 2020), Wine and Spirit Education Trust
- French Wine Scholar (Dec 2020), Wine Scholar Guild
Languages
English
Fluent
Korean
Native
Spanish
Advanced
Timeline
Restaurant manager
Lady of the Grapes
2024.11 - Current
Freelance Sales Specialist
Lady of the Grapes' Wines
2024.06 - Current
Restaurant supervisor
Lady of the Grapes
2024.02 - 2024.10
Junior Sommelier
Lady of the Grapes
2023.07 - 2025.01
Global Marketing
Universidad Autónoma de Madrid
2022.06 - 2022.07
Bachelor of Arts - Business and Management
Durham University
2019.10 - 2023.06
Freelance Translator
Avantio
2017.07 - 2018.10
Assistant bar manager
fun Beerking
2015.04 - 2015.10