Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Semilore Adebayo

Norwich,,Norfolk

Summary

Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Diligent health care team member with skills and training to safely support patients and assist clinical team member. Always ready to help with hygiene, mobility and cleaning needs. Works fast to stay ahead of continuous patient workload.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Healthcare support worker

Lifeways Group
Norwich, Norfolk
10.2023 - Current
  • Maintained strict confidentiality of information regarding patients.
  • Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Organised activities and exercises to promote physical and mental well-being.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.

Health care assistant

Federal University of Agriculture Medical Center
Makurdi, Benue
03.2021 - 08.2023
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Supported clinical staff to complete health assessments.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.

Customer Service Representative

Fundvine Capital and Securities Limited
Lagos, Victoria Island
01.2018 - 02.2021
  • Managed daily calls, taking orders and escalated cancellations.
  • Offered current, accurate advice on optional solutions for concerns.
  • Shared informational brochures and details about policies to help guests make decisions.
  • Handled phone, email and social media enquiries with consistent customer service across multiple channels.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Maintained excellent client satisfaction by providing in-depth support.

Education

Bachelor of Science - Plant Science and Biotechnology

Adekunle Ajasin University, Akungba, Akoko
Ondo, Nigeria
06.2011 - 07.2015

Skills

  • Medication administration
  • Housekeeping
  • Patient observations
  • Organisational standards
  • Safeguarding knowledge
  • Patient hygiene management
  • Personal care assistance
  • Social care
  • Clinical communication
  • Activities of Daily Living
  • Phlebotomy

Certification

Moving and Handling Training Florence Academy, London, UK 2023

Dementia Training Florence Academy, London, UK 2023

Cardiopulmonary Resuscitation (CPR) Emergency Response Africa 2023

First Aid and Automated External Defribilator (AED) Emergency Response Africa 2023

Customer Service in Healthcare Delivery Continuous Professional Development Program 2019

Organizational Development (QMCC) Quality Management Career Center 2018




Languages

English
Upper intermediate
Yoruba
Advanced

Timeline

Healthcare support worker

Lifeways Group
10.2023 - Current

Health care assistant

Federal University of Agriculture Medical Center
03.2021 - 08.2023

Customer Service Representative

Fundvine Capital and Securities Limited
01.2018 - 02.2021

Bachelor of Science - Plant Science and Biotechnology

Adekunle Ajasin University, Akungba, Akoko
06.2011 - 07.2015

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Semilore Adebayo