Dedicated Gas Service Engineer with a strong focus on customer satisfaction, technical proficiency, and problem resolution. Known for diagnosing faults swiftly and maintaining compliance with health and safety standards.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Gas Service Engineer
Village Heating Group
london, Hillingdon council
02.2026 - 09.2026
Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
Conducted regular maintenance checks to identify and rectify vehicle issues, minimising potential breakdowns.
Provided technical support and guidance to clients, improving their understanding of equipment operations and enhancing user experience.
Maintained detailed records of all repairs, labour, and parts used to ensure accurate tracking and accountability.
Gas Service Engineer
Sureserve
12.2024 - 02.2026
Installed, serviced, and repaired various gas appliances, including boilers and central heating systems, ensuring adherence to the latest safety standards.
Identified and diagnosed faults in gas appliances and heating systems. in gas appliances and heating systems quickly and accurately, minimising downtime and inconvenience to customers.
Maintained up-to-date knowledge of gas regulations and industry standards.
Maintained up-to-date knowledge of the latest gas safety regulations and practices, attending training courses and workshops.
Tested systems and pipes using pressure gauge, hydrostatic testing methods and observation.
Used hand and power tools to install gas appliances.
Delivered excellent advice and presentations to customers on gas safety and energy efficiency.
Cultivated strong client relationships through exceptional service, prompt communication, and friendly approach.
Completed pipe fittings and plumbing services to exceptional standards.
L8 Technical repair engineer
Centrica - British Gas
05.2021 - 10.2024
Executed repairs on gas appliances, ensuring optimal functionality and compliance with safety standards.: Skilled in repairing and servicing, central heating systems, wide range of boilers and other gas-related appliances.
Technical Troubleshooting & Diagnostics: Expertise in diagnosing and troubleshooting a wide range of gas-related technical issues and appliance malfunctions.
Fault Finding & Problem Resolution: Proficient in using advanced diagnostic tools to identify and resolve faults efficiently, minimizing downtime.
Preventative Maintenance: Conduct regular preventative maintenance to ensure gas appliances are safe, efficient, and compliant with industry standards.
Responded promptly to emergency breakdowns, delivering efficient repair solutions that minimised customer inconvenience.
Health & Safety Compliance: Adhere to all health and safety protocols, ensuring compliance with industry regulations and best practices.
Provided customer support by communicating technical information clearly to clients and guiding them on safe use of gas appliances, enhancing customer satisfaction.
Documentation & Reporting: Maintain detailed records of all repairs and services performed, ensuring accuracy in documentation and reporting for regulatory purposes.
Gas Engineer Trainee
Aftab
03.2020 - 09.2020
Responded to emergency gas leaks, installing gas boilers and central heating systems in domestic and commercial settings to ensure safety and functionality.
Performed maintenance, servicing, and repairs on gas central heating systems, updating building logs with new parts and components for accurate record-keeping.
Completed installations and services of boilers, cookers, and gas fires, utilising maps and building plans to accurately locate gas pipes.
Education
DNGA1: domestic natural gas appliances, central heating boiler, instantaneous water heater, space heater, and cooker, CCN1: core domestic gas safety-NG, CENWAT: central heating boiler and water heater, CKR1: domestic cooking appliances, HTR1: fire and wall heaters, CPA1: combustion performance analysis
Options Skills & LCL Awards
01.2021
Skills
Technical troubleshooting
Fault diagnosis
Equipment servicing
Pipe fitting
Client Relationship Management
Ability to Multitask
Ability to Work Under Pressure
Communication Skills
Certification
ACS CEN1 - Central Heating (Wet), 50000847, NICEIC, 2021-01-28
ACS CKR1 - Domestic Gas Cooker, 50000834, NICEIC, 2021-01-28
ACS CCN1 - Core Gas Safety, 50010475, NICEIC, 2021-01-28
ACS HTR1 - Fire & Wall Heater, 50000844, NICEIC, 2021-01-28
ACS WAT1 - Domestic Water Heaters, 50000845, NICEIC, 2021-01-28
Power Tool Pre-use Check Test, 60000209, British Gas, 2021-06-21
Tops Briefing GAS, 60000378, British Gas, 2021-08-26
MOGS Update 2021-Nov 2022, 6000368, British Gas, 2022-02-22
Technical Operation Briefing, 60000403, British Gas, 2022-02-22
Type A RCD Plug Inline Install, 60000362, 2022-02-22
Safe Use By Box Locker, 60000315, British Gas, 2022-02-22
MOGS Changes for 2022, 6000411, British Gas, 2022-05-04
Technical Operation Gas, 60000431, British Gas, 2022-05-04
Safety Bulletin Installation, 6000421, British Gas, 2022-05-04
P3 TOPS - Apr 22, 60000435, British Gas, 2022-07-26
S & R Gas Safe Card Issue, 60000441, British Gas, 2022-07-27
S & R Gas Safe Card Return, 60000442, British Gas, 2022-07-27
Technical Bulletin 61 Leaving Fan Heater, 2023-01-25
Matter of Gas Safety MOGS, 60000598, British Gas, 2023-01-25
Safety Bulletin - Worcester Greenstar 4000, 60000487, British Gas, 2023-01-25
Safety Bulletin Stove Range Cooker, 60000487, British Gas, 2023-01-25
Technical Operation (S&R/UKI/PHJ), 60000465, British Gas, 2023-01-30
Multi Visits Process Re-brief, 60000480, British Gas, 2023-01-31
Raising Additional Claims, 60000481, British Gas, 2023-01-31
Technical Operation Gas, 44986-60000505, British Gas, 2023-04-25
Safety Bulletin Stove Range Cooker, 60000549, British Gas, 2023-05-25
Environmental Bulletin Waste Procedures, British Gas, 2023-09-05
Safety Bulletin Heating Maintenance, 60000560, British Gas, 2023-09-05
Asbestos Awareness, 2022-60000570, British Gas, 2023-09-14
Technical Operation Gas, 44986-60000505, British Gas, 2023-10-09
Media Rework Exercise, 60000584, British Gas, 2023-10-19
Technical Operational Procedures, 60000574, British Gas, 2023-10-19
Safety Bulletin 197 Gas Hob, 60000581, British Gas, 2023-10-19
BETTER Use the Locking Device, 60000602, British Gas, 2023-11-06
Matters of Gas Safety (MOGS), 60000598, British Gas, 2024-01-25
Safety Bulletin 201 Electric Supply, 60000609, British Gas, 2024-01-25
Safety Bulletin 202 Glow Worm Energy Boiler, 6000650, British Gas, 2024-03-28
Safety Bulletin 203 Ideal Logic Heat, 60000664, British Gas, 2024-03-28
Gas Technical Operation Procedures, British Gas, 2024-04-18
Method Statement Thermostat Update, 60000690, British Gas, 2024-05-28
S & R Hi Gas Safe Card Issued, 60000696, British Gas, 2024-06-26
S & R Hi Gas Safe Card Return, 60000697, British Gas, 2024-06-26
Matters of Gas Safety July 2024, 60000655, British Gas, 2024-06-26
Safety Bulletin 205 Working Safely Around Dogs, 60000560, British Gas, 2024-06-26
Safety Bulletin 206 Correct Input Working Record, 2024-07-11
Languages
English
Arabic
Skills
Gas safety check execution
Leak detection and repair
Combustion analysis
Troubleshooting and problem solving
Timeline
Gas Service Engineer
Village Heating Group
02.2026 - 09.2026
Gas Service Engineer
Sureserve
12.2024 - 02.2026
L8 Technical repair engineer
Centrica - British Gas
05.2021 - 10.2024
Gas Engineer Trainee
Aftab
03.2020 - 09.2020
DNGA1: domestic natural gas appliances, central heating boiler, instantaneous water heater, space heater, and cooker, CCN1: core domestic gas safety-NG, CENWAT: central heating boiler and water heater, CKR1: domestic cooking appliances, HTR1: fire and wall heaters, CPA1: combustion performance analysis