Selvi Patel

• Trained and supported new team members on correct procedures and service standards.
• Maintained efficiency and quality under pressure in fast-paced team working.
• Communicated clearly and professionally to deliver excellent customer service.
• Followed hygiene, health, safety, and cleanliness standards at all times.
• Prepared products during daily operations while keeping work areas clean.
• Handled customer queries calmly and resolved issues professionally.
• Demonstrated reliability, punctuality and strong work ethic in busy periods.
• Supported colleagues and supervisors to complete tasks efficiently and safely.

Greet customers and listen to questions to solve problems quickly.
Prepare and serve food efficiently during busy shifts with accurate speed.
Step in as supervisor as needed, keeping team organised and shifts smooth.
Manage till operations and complete daily cash-up with accurate totals.
Assist with stock checks, update inventory records, and keep information organised.
Follow food safety and company procedures consistently to maintain high standards.

• Streamlined operations by organising lab supplies effectively.
• Prepared samples for analysis, ensuring accuracy of results.
• Ensured effective communication amongst team members by updating lab logs regularly.
• Bolstered research efforts by assisting in data analysis and interpretation.
• Maintained accurate records for easy reference during future studies.
• Collaborated with senior technicians on complex experiments, contributing to scientific advancements.
• Enhanced team efficiency with adherence to lab safety protocols.

• Accurately entered patient information and laboratory data into LIMS daily, maintaining confidentiality.
• Verified updated patient records and laboratory documentation to a high accuracy standard.
• Handled appointment scheduling telephone enquiries and completed general administrative duties.
• Prepared laboratory reports and coordinated with lab staff for timely results processing.
• Used Microsoft Office Word Excel and Outlook to manage records reports daily tasks, following data protection and health safety procedures.

• Answered patient queries with clarity, alleviating concerns about procedure.
• Conducted sanitisation procedures to maintain clean and safe work environment.
• Collaborated effectively with hospital staff, ensuring coordinated care delivery.
• Assisted in training new staff on phlebotomy procedures, leading to smoother operations.
• Ensured sufficient stock of supplies by regular inventory checks.
• Enhanced laboratory efficiency with prompt and accurate sample labelling.
• Collected blood samples for diagnostic purposes.
• Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
• Monitored patient wellness during collection to proactively address adverse reactions.