SELINA AMAKYE DUAH
London,Greater Lindon
Summary
Supportive professional with expertise in emotional support and companionship. Cultivates strong relationships through effective communication and responsiveness. Assists with personal care and daily living activities, promoting comfort and independence. Experienced in maintaining high service standards in customer-facing roles and ensuring compliance with health and safety regulations in recycling centres.
Overview
7
7
years of professional experience
Work History
Household Waste Recycling Site Operative
Bywater
London, Greater London
04.2025 - Current
- Monitored quality of sorted materials, implementing corrective actions to resolve contamination issues effectively.
- Worked comfortably in all weather conditions.
- Hand-picked items off conveyor belts to sort, inspect and separate contaminated goods.
- Followed safe lifting and working practices, including wearing personal protective equipment, to mitigate accidents and injuries.
- Managed inventory of recycling supplies and materials, ensuring timely replenishment and minimal downtime.
- Performed physical labour and manual handling for extended periods with ease.
- Fostered positive relationships with customers and community members by addressing inquiries and resolving issues related to recycling waste materials.
- Enforced health and safety compliance during recycling activities, ensuring safe operations in absence of on-site supervision.
- Sorted through glass, paper and cardboard in yards and warehouses for recycling.
- Wore personal protective equipment to safeguard against injuries and contamination during tasks.
- Conducted daily safety and performance checks of waste management systems and machinery.
- Sorted recyclables into correct compartments for processing.
- Disposed of hazardous materials to meet health, safety and environmental legislation.
- Followed health and safety guidelines sorting through rubbish.
Healthcare Support Worker
Tulip Community Care
London, Greater London
04.2024 - 03.2025
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Assisted patients with daily personal care tasks, including bathing, dressing, and grooming to promote comfort and hygiene.
- Assisted with daily living activities to enhance independence for elderly clients.
- Provided emotional support to patients and families, fostering resilience and comfort during challenging times.
- Provided emotional support and companionship, building trusting relationships.
- Assisted patients with bathing, dressing, and mobility to enhance their comfort and independence.
- Monitored patient behaviour to identify health changes and promptly reported concerns.
- Worked with compassion, kindness and care to deliver exceptional patient-centred clinical services.
Housekeeping Attendant
City Company Ltd
Accra, Greater Accra
02.2019 - 04.2024
- Ensured guest rooms met high cleanliness standards by thoroughly cleaning and changing linen.
- Changed bed linen, towels, and guest amenities, replenishing supplies for optimal comfort.
- Vacuumed, dusted and polished furniture in common areas, including corridors and lift entrances.
- Maintained inviting bed presentation by changing linen and fluffing pillows after each stay.
- Handled lost and found items according to hotel policy, safeguarding guest property.
- Reported any damages or maintenance issues in guest rooms to the maintenance team immediately.
- Replaced items such as soap, shower wash, shampoo, tea and coffee after customer use.
- Provided excellent customer service by responding to guest requests courteously.
- Maintained high standards of cleanliness and hygiene in guest rooms, following strict protocols.
- Contributed to overall hygiene by engaging in periodic deep cleaning projects, enhancing room readiness for guests.
Education
Diploma of Higher Education - Secretariat
Ashley's Business College
Accra01-2013
Skills
- Hazardous waste management
- Safety compliance
- Quality monitoring
- Waste sorting
- Inventory management
- Manual handling
- Workplace cleanliness
- Attention to detail
- Work efficiency
- Time management
- Record keeping
- Team collaboration
- Problem solving
- Punctuality and reliability
- Safety awareness
- Customer interaction
- Emotional support
- Good listener
- Efficient organisation
Languages
English
Intermediate
B1
Timeline
Household Waste Recycling Site Operative
Bywater
04.2025 - Current
Healthcare Support Worker
Tulip Community Care
04.2024 - 03.2025
Housekeeping Attendant
City Company Ltd
02.2019 - 04.2024
Diploma of Higher Education - Secretariat
Ashley's Business College